Guest Service Officer
1 week ago
The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.
Primary Responsibilities:
- Greet and welcome guests
- Assist guest with their luggage
- To ensure job assigned through HOTSOS is followed up timely
- Rooming the guests
- Assist the guest in case of a room transfer
- Deliver message accordingly where necessary
- Assist guest in getting a taxi
- To assist guest for information queries
- To carry out any other duties when directed by the Management
*Only shortlisted candidates will be notified.
*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).
Tell employers what skills you have
Coaching
Front Office
Excellent Communication Skills
Microsoft Office
Hospitality Service
Interpersonal Skills
Hotels
Attention to Detail
Friendly Personality
Team Player
Customer Service
Hospitality
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