Reservation and Ticketing Officer

3 weeks ago


Singapore VIETNAM AIRLINES JSC Full time
Roles & Responsibilities

Work location: Raffle Place


Type of employment: full-time, commencing immediately on full salary after completing 2 month probation time.

SGD 2,800 - SGD 3,300


Our successful candidate's

main duties

include:

• reservation, ad-hoc/group booking, ticketing & sales report;

• After-sales tasks, e.g. schedule change, rebook, reroute, re-issue & refund;

• Flight inventory monitor & control including advance booking checks, TTL checks & dummy booking screening etc.

• Respond to travel agents', private travellers' and FFP members’ inquiries on VN's products, rules & policies by phone, email or over the counter.


Theminimum requirements for our successful candidate include:

• Completed IATA Fares & Ticketing I & II or equivalent:

• Working knowledge of major GDS & CRS systems with amadeus an advantage;

• Sound working knowledge of Microsoft Office products;

• Experience in airline reservation and ticketing an asset;

• Proven interpersonal and customer service skills


Require : ITE/JC/Polytechnic level and above


Working schedule : Mon-Fri 9am-6pm, half Saturday according to internal arrangement.


(Only shortlisted applicants will be contacted for interview)


Tell employers what skills you have

Customer Service Skills
Front Office
Customer Service Oriented
Microsoft Office
Microsoft Excel
Ticketing
IATA
Team Player
Customer Service
Hospitality

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