Reservations Officer

2 days ago


Singapore SHANGRI-LA HOTEL LIMITED Full time
Roles & Responsibilities

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.


Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.


We are looking for a Reservations Officer to join our team


Key Responsibilities:

  • Handling reservations inquiries via phone, email, and online platforms.
  • Providing information about room availability, rates, and packages to potential guests.
  • Assisting guests in making reservations, modifications, or cancellations.
  • Ensuring accurate and timely entry of reservation data into the booking system.
  • Providing excellent customer service to enhance guest satisfaction.

Requirement:

  • Previous experience in a similar role within the hospitality industry is preferred.
  • Strong communication skills, both verbal and written.
  • Exceptional customer service and interpersonal skills.

Tell employers what skills you have

Front Office
Customer Retention
Microsoft Office
Microsoft Excel
Actuarial
Reserves
Secondary Education
Hospitality Industry
Portfolio Management
Opera
Customer Service
Able To Work Independently
  • Reservation Officer

    2 days ago


    Singapore GRAND MERCURE ROXY HOTEL Full time

    Roles & Responsibilities· Respond to reservation requests through various communication platform.· Process reservations into the hotel system· Create and maintains reservation records by date of arrivals.· Ensure all reports are updated and filed correctly.· Attend to enquiries through reservations hotlines and email.· Perform other ad-hoc duties as...

  • Reservation Officer

    7 months ago


    Singapore GRAND MERCURE ROXY HOTEL Full time

    Roles & Responsibilities· Respond to reservation requests through various communication platform.· Process reservations into the hotel system· Create and maintains reservation records by date of arrivals.· Ensure all reports are updated and filed correctly.· Attend to enquiries through reservations hotlines and email.· Perform other ad-hoc duties as...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & Responsibilities Making reservations for customers based on their various requirements and budgetary allowances. Ensure all information pertaining to reservations is properly entered into the system on a timely manner. Assist to check on room availability. Process and monitor advance deposits/prepayment on reservations. Prepare invoices and...

  • Reservations Officer

    2 months ago


    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & Responsibilities Making reservations for customers based on their various requirements and budgetary allowances. Ensure all information pertaining to reservations is properly entered into the system on a timely manner. Assist to check on room availability. Process and monitor advance deposits/prepayment on reservations. Prepare invoices and...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Making reservations for customers based on their various requirements and budgetary allowances.Ensure all information pertaining to reservations is properly entered into the system on a timely manner.Assist to check on room availability.Process and monitor advance deposits/prepayment on reservations.Prepare invoices...

  • Reservations Officer

    7 months ago


    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Making reservations for customers based on their various requirements and budgetary allowances. Ensure all information pertaining to reservations is properly entered into the system on a timely manner. Assist to check on room availability. Process and monitor advance deposits/prepayment on reservations. Prepare...

  • Reservation Officer

    1 month ago


    Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

  • Reservations Officer

    2 weeks ago


    Singapore SHANGRI-LA HOTEL LIMITED Full time

    At Shangri-La Singapore we are a heart-warming family. Weshare something powerful - our genuine care and respect for others.Our strength lies beyond our harmonious surroundings and hideawaylocations. It lies in our core values that guide us to treat eachand everyone with honour, as kin, as family. We strive to be thepreferred employer by providing great...


  • Singapore CONCORDE HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesJob Responsibilities: Checking of Next Day’s Arrivals Keep one informed of the available rooms for sale and help maximize room sales by up-selling Attend to all incoming calls with pleasant and polite manner following the SOPs Confirm and process the reservations received from telephone calls accordingly to the established...

  • Reservations Officer

    2 months ago


    Singapore CONCORDE HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesJob Responsibilities: Checking of Next Day’s Arrivals Keep one informed of the available rooms for sale and help maximize room sales by up-selling Attend to all incoming calls with pleasant and polite manner following the SOPs Confirm and process the reservations received from telephone calls accordingly to the established...


  • Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time $2,600 - $3,200

    Job Summary Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free. Key Responsibilities Ensure that all correspondence are replied...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD. Full time $1,800 - $2,400

    Job Description: Making reservations for customers based on their various requirements and budgetary allowances. Ensure all information pertaining to reservations is properly entered into the system on a timely manner. Assist to check on room availability. Process and monitor advance deposits/prepayment on reservations. Prepare invoices and sending...


  • Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob SummaryReporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free.Key Responsibilities Ensure that all correspondence are...

  • Reservations Officer

    5 months ago


    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob SummaryReporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free.Key Responsibilities Ensure that all correspondence are...


  • Singapore HOTEL ROYAL LIMITED Full time

    Roles & ResponsibilitiesJOB RESPONSIBILITIES Assist the Reservation Manager in planning, coordinating and controlling room reservation operations in the Hotel. Handle tour groups/ad hoc groups convention bookings and or correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines. Ensure that the Front Desk staff, Reservation...


  • Singapore HOTEL ROYAL LIMITED Full time

    Roles & ResponsibilitiesJOB RESPONSIBILITIES Manage and make amendment to reservations or cancellation of reservations. Receive email and faxes, etc. and input the booking information into the HMS system. Check and verify reservations for the day’s arrivals before putting up the expected arrival list. Answer any enquiries pertaining to room...


  • Singapore Marriott International Full time

    JOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This...

  • Guest Service Officer

    3 months ago


    Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer – Reservations is responsible to assist in the smooth and efficient running of hotel operations and reservation processes Possess minimum G.C.E. "O" level Candidates with Diploma / Degree in Hospitality /...


  • Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer – Reservations is responsible to assist in the smooth and efficient running of hotel operations and reservation processes Possess minimum G.C.E. "O" level Candidates with Diploma / Degree in Hospitality /...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD. Full time

    Job OverviewWe are seeking a skilled Reservations Officer to join our team at WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD.Estimated Salary: SGD 45,000 - 65,000 per annum, depending on experience.About the Role:As a Reservations Officer, you will be responsible for making reservations for customers based on their various requirements and budgetary allowances....