Tuition centre manager

6 days ago


Singapore FRENCH LANGUAGE STUDIO PTE. LTD. Full time
Roles & Responsibilities

Role:

  • Manage the daily operations of the language centre
  • Manage teachers schedules and plan courses based on demand, availability and other constraints
  • Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
  • Issue invoices, record payment of fees
  • Follow-up students and ensure quality of service
  • Handle escalated clients inquiries or claims
  • Resolve issues as required
  • Order from suppliers (books, office supplies...)
  • Ensure that the centre is cleaned properly
  • Working hours: Mon to Fri 10.30am to 7.30pm

Requirements:

  • 1st experience in a management role in a tuition center/school
  • Basic knowledge of book keeping
  • Good presentation and customer-oriented
  • Comfortable with clients face to face and over the phone
  • Dynamic, self-driven, professional and reliable
  • Proficient with Office, email and IT applications

Tell employers what skills you have

Negotiation
Adult Education
Accounts Payable
Change Management
Personnel Management
Interpersonal Skills
Tuition
Retail Sales
Administration
Accounts Receivable
Accounting
Attention to Detail
Topnotch Customer Service
Communication Skills
Team Player
People Management Experience

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