Tuition Centre Operations Manager
7 days ago
MATT'S EDU PTE. LTD. is seeking a seasoned Business Operations Manager to oversee the day-to-day operations of our tuition centre.
About Us
We are an enrichment centre specialising in English, Maths and Science classes for primary and secondary levels. Our mission is to provide quality education while fostering a nurturing environment that enables students to thrive academically and personally.
About The Role
As a Business Operations Manager, you will play a pivotal role in driving the strategic planning and business development of our organisation. Key responsibilities include:
• Collaborating with directors to develop comprehensive strategic plans and initiatives to achieve organisational goals.
• Identifying opportunities for growth and improvement in operational efficiency and effectiveness.
• Supporting business development efforts, including marketing strategies and client relationship management.
Educational Programme Support
You will work closely with academic staff to produce high-quality lesson materials and lead school projects, ensuring seamless programme implementation and execution.
Operational Oversight
Manage the scheduling and resource allocation of the tuition centre, implement operational procedures, and maintain systems to enhance efficiency and effectiveness.
Communication and Stakeholder Management
Serve as a point of contact for internal stakeholders, including staff and external stakeholders such as parents and schools, fostering positive relationships through effective communication and responsiveness to inquiries and concerns.
Financial Management
Ensure timely collection of fees and payments, oversee accounts receivable and payable processes, and manage payments efficiently.
Qualifications and Skills
The ideal candidate must possess a Diploma or Bachelor's degree and demonstrate strong organisational and multi-tasking skills, excellent communication and interpersonal skills, attention to detail, and problem-solving skills with a proactive approach.
Working Hours and Location
The successful candidate can expect a 5-day work week, with working hours ranging from 12nn-9:30pm or 10:30am-7:30pm on weekdays, and 8am-5pm on weekends at Jurong West and Clementi locations.
Benefits
MATT'S EDU PTE. LTD. offers attractive benefits, including sales incentives for new sign-ups, company insurance, performance bonuses, lifestyle bonuses, and annual wage supplements.
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