Reservation Officer
4 weeks ago
- Processes reservations by mail, telephone, central reservation systems referral.
- Processes reservations from the sales office, other departments, corporate companies and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Knows the selling status, rates, and benefits of all packages plans.
- Knows the credit policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Determines room rates based on the selling tactics of the hotel.
- Prepares letters of confirmation.
- Communicates reservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel's policy on guaranteed reservations and no-shows.
- Processes advance deposits on reservations.
- Tracks future room availabilities on the basis of reservations.
- Prepares expected arrival list for front office use.
- Assists in preregistration activities when appropriate.
- Handles daily correspondence. Responds to inquiries and makes reservations as needed.
- Makes sure that files are kept up to date.
- Maintains a clean and neat appearance and work area at all times.
- Promotes goodwill by beings courteous, friendly, and helpful to guests, managers, and fellow colleagues.
- Tracks future room availability on the basis of reservations
- To be aware of all front office procedures
- To be fully aware of and adhere to health and safety, fire and bomb threat procedures.
- Willing to undertake any reasonable request made by management in any other areas of the house.
- Any other ad-hoc duties assigned
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Reservation Officer
4 weeks ago
Singapore Plaza Premium Lounge Singapore Ptd Ltd Full timeProcesses reservations by mail, telephone, central reservation systems referral.Processes reservations from the sales office, other departments, corporate companies and travel agents.Knows the type of rooms available as well as their location and layout.Knows the selling status, rates, and benefits of all packages plans.Knows the credit policy of the hotel...
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Reservations Officer
1 day ago
Singapore MyCareersFuture Full timeRoles & Responsibilities Job Summary Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free. Key Responsibilities Ensure that all...
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Reservation Officer
5 months ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeMaking reservations for customers based on their various requirements and budgetary allowances.Ensure all information pertaining to reservations is properly entered into the system on a timely manner.Assist to check on room availability.Process and monitor advance deposits/prepayment on reservations.Prepare invoices and sending confirmation details to...
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Reservations Sales Officer
16 hours ago
Singapore MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly skilled Reservations Sales Officer to join our team. As a key member of our sales team, you will be responsible for receiving, confirming, and processing hotel reservations.**Key Responsibilities:**To receive and process reservation requests in a timely and efficient manner.To assist in the compilation of...
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Reservation Sales Officer
2 months ago
Singapore Marriott International Full timeJob Number 24128358Job Category ReservationsLocation Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate...
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Reservations Intern
2 weeks ago
Singapore Pan Pacific Hotels Group Full timeYou will be reporting to the Head of Central Reservation Office and be responsible for the smooth operations of the Global Central Reservation Office (CRO) in accordance with the objectives, performance, and quality standards established by the company as well as maintaining high service standards in conjunction with Pan Pacific Hotels Group Vision, Purpose...
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Reservations Officer
3 weeks ago
Singapore PULLMAN SINGAPORE HILL STREET Full timeSummaryThis position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.ResponsibilitiesRespond to enquiries about hotel products and services by telephone and email according to standard guidelines. Maintain complete knowledge of all food & beverage...
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Reservations Executive
3 months ago
Singapore Hilton Singapore Orchard Full timeDescriptionPosition StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will...
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Reservations Sales Officer
1 day ago
Singapore MyCareersFuture Full timeRoles & Responsibilities Primary responsibilities 1.1 To receive, confirm and process reservations for the hotel. 1.2 To assist in compilation of statistical data pertaining to room reservations. Job Function To handle inquiries and obtain correct information regarding details of reservation. To answer, confirm and process reservation requests....
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Reservation Officer
2 months ago
Singapore City Tours & Car Rentals Pte Ltd Full timeJob DescriptionUnder general supervision, in a customer service call center environment, the Representative will respond to telephone inquiries about travel products or services. Utilize internal systems to research, assist and document customer service issues. Maintain a professional working relationship with internal and external...
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Reservations Officer
16 hours ago
Singapore MyCareersFuture Full time**Job Summary**As a Reservations Officer at MyCareersFuture, you will play a crucial role in ensuring seamless guest experiences. Reporting to the Reservations Manager, you will be responsible for handling room sales via telephone or correspondence, guaranteeing that all information provided to guests is accurate and relevant.**Key Responsibilities**Respond...
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Raffles Service Agent
2 months ago
Singapore Raffles Hotel Singapore Full timeThe Raffles Service Agent delivers friendly and professional service that meets guests reservation experience expectations prior to their arrival. Primary Responsibilities Delivers Friendly and Professional Service Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room...
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Raffles Service Agent
3 weeks ago
Singapore Raffles Hotel Singapore Full timeThe Raffles Service Agent delivers friendly andprofessional service that meets guest’s reservation experienceexpectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional Service Ensures smooth operation of Raffles Servicedepartment by attending to incoming calls, fax and emails that arepertaining to room reservation....
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Sales & Reservation Officer / Executive
10 hours ago
Singapore MyCareersFuture Full timeRoles & Responsibilities Responsibilities: Assist the Head of Hotel in increase room occupancy and revenue Develop lead sources and build rapport with key Industry Partners; Prepare sales and marketing tools to grow existing accounts and attain new accounts; Solicit group transient, corporate and/or event business through action plan preparation...
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Actuarial Analyst
2 months ago
Singapore Scor Full timeJob DescriptionSCOR is a tier one leading global reinsurer in Property & Casualty (P&C) and Life & Health (L&H), executing an underwriting policy focused on profitability, developing value-added services, and adhering to a cautious financial policy in order to meet the expectations of their clients in terms of security. The Group has a global reach allowing...
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Cluster Reservations Guest Service Executive
3 weeks ago
Singapore Conrad Centennial Singapore Full timeDescriptionOverview of RoleA Cluster Guest Service Executive with Conrad Hotels and Resorts serves as the first line of inquiry for all reservations within the hotel.What will it be like to work for this Hilton Brand?We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an...
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Admin Officer
1 day ago
Singapore MyCareersFuture Full timeRoles & Responsibilities Job Responsibilities This position will report directly to the Head of General Admin and support the team with the following duties: Manage the companys documents storage and record keeping system, ensuring proper storing of information in paper and digital form both within the company as well as in vendors premises. ...
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Administrative Officer
16 hours ago
Singapore MyCareersFuture Full time**Job Summary**MyCareersFuture is seeking a highly organized and detail-oriented Administrative Officer to join our team. As an Administrative Officer, you will play a critical role in supporting the Head of General Admin and the team with various administrative duties.**Key Responsibilities**Manage the company's document storage and record-keeping system,...
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Shipping Officer
4 weeks ago
Singapore CVISTA HR CONSULTING PTE. LTD. Full timeResponsibilities:Efficient and smooth handling of shipment – preparation of shipping docs (including House BL and Certificate of Origin), billing, cost and income revenue reserve in system, pre-alert to oversea station, co-ordination with sub-contractor for transportation arrangement, dispatching of docs to customer. Month end closing of P/LDangerous Goods...
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Cluster Reservations Guest Service Executive
3 weeks ago
Singapore Hilton Full timeOverview of Role A Cluster Guest Service Executive with Conrad Hotels and Resorts serves as the first line of inquiry for all reservations within the hotel. What will it be like to work for this Hilton Brand? We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience...