GUEST SERVICE ASSISTANT

ResponsibilitiesProvide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.Establish contact (courtesy calls) with guests and render assistance where necessary.Ensure efficient and courteous service in...

Job Duties & Responsibilities . Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.. Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.. Maintain current knowledge of hotel products, services, pricing and...

DUTIES AND RESPONSIBILITIESMaintains the efficiency of the Guest Services/Information, Bell Service, Doorman.Checks on grooming standard of all Bell staff when they are on duty.Ensures that all guests approaching the Guest Services Desk are attended to immediately.Ensures a high standard of discipline and professionalism is maintained among the staff...

Roles & ResponsibilitiesJob Duties & Responsibilities · Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel...

Job DutiesResponsible to assist guests in check-in/check-out process.Provide information and assistance to all guests, and maintain excellent services to them.To assist in dealing with guests' complaints in an effective and courteous manner.Thoroughly understand and adhere to proper credit and cash handling policies and procedures.Perform cashier related...

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

ResponsibilitiesAssist the Front Office Manager in oversees the service delivery of staff-to customer operations with the extensive Front Office and F&B knowledge and skills to ensure that all service standards are of the highest levelResponsible for daily supervision, train and inspect the performance of the assigned team to ensure a high level of guest...

Assist the Residence Manager in the day-to-day operations of the front desk, and ensure all tasks assigned are completed promptly / on time.Effectively supervise and support the Front Office team.Perform all Front Desk-related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks, and...

Job Highlights. Positive Working Environment. Fixed Allowances. AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first...

Roles & ResponsibilitiesJob Duties Responsible to assist guests in check-in/check-out process. Provide information and assistance to all guests, and maintain excellent services to them. To assist in dealing with guests' complaints in an effective and courteous manner. Thoroughly understand and adhere to proper credit and cash handling policies and...

Job DescriptionDeliver Quality Guest ServiceFoster an inclusive environment where all Guests are welcomed, respected, valued and appreciatedHelp capture memory Capture Exclusive MomentsCapture high-quality Guest photos and utilising the guidelines for image composition Create an individualised memorable experience for Guests while capturing their...

To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.To ensure guests are attended to with promptness, courtesy and efficiencyand that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.To assist...

Job Description Deliver Quality Guest Service Foster an inclusive environment where all Guests are welcomed, respected, valued and appreciated Help capture memory   Capture Exclusive Moments Capture high-quality Guest photos and utilising the guidelines for image composition  Create an individualised memorable experience for Guests while capturing...

Job DescriptionResponsibilities:Handle checking-in and checking-out of guests.Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experienceSupervise, monitor and evaluate the service standards provided by the Guest Services teamCommunicate actively and closely with the team to ensure follow ups are...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate...

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guestsAssist guest with their luggageTo ensure job assigned through HOTSOS is followed up timelyRooming the guestsAssist the guest in case of a room...

DescriptionA Guest Service Executive ensures that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks...

A Guest Service Executive ensures that our Guests receive an exceptional experience from check-in through check-out.What will I be doing? As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the...

Job HighlightsConveniently accessible via Orchard MRT StationFun working environmentAttractive Crew welfare and benefitsThe Mission Control Manager (Guest Services Manager) is responsible for overseeing all aspects of the Front Office Operations and to lead the YOTEL team by example and motivate them.Main Responsibilities:Handles daily maintenance of room...

DutiesAssists guests with check in and check out, attend to guests' enquiries, feedback and complaints, ensure guests satisfaction by providing high quality services, and supervise and assist juniors in work operations.Ensures that guests' stay at the hotel are memorableAssists Duty Managers to resolve issue while they're not available.Manages and motivates...