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Air Freight Customer Service Executive
5 days ago
Air Freight Customer Service Executive [Basic up to $3800 / AWS + VB / Changi / Urgent]
Job Info
- Basic up to $3800 + AWS + VB
- Monday - Friday (Alternate Saturday), 9am - 6pm / (9am - 1pm)
- Changi
Job Description
- Assist customers in daily bookings of cargo sales on our various airline products
- Booking of capacity with airlines and confirmation of capacity with customers.
- Be familiar with the requirements of our various airline products and advise our customers accordingly.
- Assist in administration of cargo bookings, e.g. loading flight reservations into system template and ensuring all data are accurately updated.
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both customers and handle customers' enquiries on a timely basis
- Work closely with Billing Team to provide accurate data for invoicing.
Job Requirement
- At least 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
- Familiar with CCN system.
Applicants who express interest in this job advertisement, you may WhatsApp your particulars to 8078 9286 in the following format,Position applied: Air Freight Customer Service ExecutiveName (as per NRIC):Residential area:Availability to start date:
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EA License No.: 20C0280EA Personnel No.: R24119746EA Name: Ngow Hui Jun
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