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Change Management and Communications Consultant

1 month ago


Singapore Mercer Full time

Welcome to Brighter

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing.

At Mercer, we walk the talk:

  • Voted #1 HR Consulting Company globally

  • Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management

  • Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online

  • Great Package and Recognition Programs

  • Energetic & flexible environment surrounded by supportive colleagues

We take care of our people and we pride ourselves in our diverse and inclusive workforce with our âpeople firstâ culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.

The business:

Our passion is making a difference in peopleâs lives. For us, itâs not just a business â itâs a mission. Our more than 20,000 employees work every day to improve the health, wealth, and careers of more than 110 million people globally.

We are now seeking bright and ambitious individual to strengthen the growth of business in the Singapore team as a Change Management and Communications Consultant.

We will count on you to:

  • Lead and manage local and/or multi-country projects of medium to high complexity in the areas of Culture, Change Management and Communications, etc.

  • Work directly with client executives, manage / support the engagement through all stages, including planning, execution, and closure.

  • Be in charge of day-to-day execution of the engagement process, take ownership of the whole engagement deliverable to ensure timely and cost-effective delivery of projects.

  • Socialize proposed approach and recommendation with clients.

  • Collaborate and work with colleagues across different lines of business and geographies to prepare client deliverables.

  • Mentor a team of consultants and business analysts where necessary; overseeing their work to support the delivery of the engagement.

  • Support business development efforts and act as a relationship manager for clients to identify growth opportunities across Mercerâs suite of solutions.

What you need to have: 

  • Ideally 5 to 10 years of experience in Change Management and Communications projects with external and internal clients.

  • A broad understanding of the HR domain, with demonstrated experience in Organization Development and/or Workforce Transformation initiatives.

  • Strong business acumen to support clients in addressing their Culture, Change Management and Employee Communications challenges.

  • Excellent written and verbal communication skills.

  • Ability to build strong business relationships with clients and colleagues.

  • Proven ability to manage projects and/or large project modules including successful deployment and delivery of personal expertise and that of other project team members to ensure excellent, on-time delivery to client specifications.

  • Prosci certification will be a plus.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercerâs more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worldâs leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person.


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