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Fraud Analyst
4 months ago
Looking for Fraud Analyst (AT REPUTABLE BANK) RESUME BOOSTER Duration: 12 months Location: Toa Payoh Working hours: 5 days’ work week inclusive of weekends + PH · A shift (morning) – 08xxxxxxxhrs· B shift (afternoon) – 1430-2300hrs· C shift (night) – 2300-0900hrs Salary: $3,000/mth (nego) , depending on experience + 1 month completion bonus + ALLOWANCE Job Description: 1 Follow up and analyze abnormal online/mobile banking transactions activity on customers’ account. 2 Ensure close monitoring of fraud alerts, avoid fraud losses, and ensure that follow-up actions are taken to mitigate losses. 3 Communicate and manage fraud verification on banking activities with customers 4 Analyzes high-frequency transaction data and customer’s account activities behavior to identify fraudulent/ high risk transactions. 5 Manage customer's expectation and explain to customer on suspected scam activities. 6 Assist in statistics collation on the various scams reported to the bank to submit for monthly management reporting.Requirements: Minimum Diploma Able to work on a 24hrs rotating shift (morning, day & night) which include weekend & public holiday is a MUST. Should be able to cover shift at any time when called upon. Have the tenacity and drive, exemplified by ability to work well under pressure and meet the demands of the job (high pressure) Able to work in a fast-paced environment Honest and ethical with high levels of integrity and confidentialityApply now Telegram: @k4rnyeeWhatsapp: +xxxxxxxKaren Yee | Outsourcing Team EA13C6342