Senior Fraud Analyst
7 days ago
Citi is a global financial institution that provides a wide range of financial services to individuals, corporations, governments, and institutions. With a history spanning over 200 years, we have established a strong presence in hundreds of cities and countries around the world.
Job SummaryWe are seeking a highly skilled and experienced Fraud Operations Senior Analyst to join our team in Singapore. As a key member of our fraud prevention and loss control team, you will be responsible for solving complex fraud prevention and loss control issues, recommending and implementing new work procedures, and partnering with operation teams and other departments within fraud prevention and loss control.
Key Responsibilities- Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
- Recommend and implement new work procedures and address and resolve exceptional/unusual issues
- Partner with the operation team(s) and other departments within fraud prevention and loss control
- Contribute to the development of new techniques and processes for the area or function
- Serve as an expert in fraud prevention and loss control, overseeing a segment of the workforce
- Evaluate moderately complex and varied issues with substantial potential impact
- Assume informal/formal leadership role within teams, and coach and train new recruits
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- 5-8 years of experience in a related role
- Intermediate to senior level experience in a similar position preferred
- Demonstrated experience in application and development of advanced statistical models
- Proven experience in the Investigation and Fraud claims process
- Experience in trend analysis and alerts in early fraud detection
- Processes card transaction authorization and compensation
- Proficient in Microsoft Office and Access
- Consistently demonstrates clear and concise written and verbal communication
- Bachelor's degree/University degree or equivalent experience
Citi is a global leader in financial services, and we offer a wide range of career opportunities for individuals who are passionate about making a difference. As a Citi employee, you will have the opportunity to work with a diverse team of professionals, develop your skills and knowledge, and contribute to the success of our organization.
We are committed to creating a workplace that is inclusive, diverse, and respectful of all employees. We believe that our employees are our greatest asset, and we strive to provide a work environment that is safe, healthy, and supportive.
Citi is an equal opportunity and affirmative action employer. We welcome applications from qualified individuals of all backgrounds and perspectives.
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