Strategic Engagement Lead, APAC

1 month ago

Singapore Philips Full time

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you drive pricing, revenue optimization and top-line growth of customer services in the zone by acting as a business partner to customer services commercial leader and being a custodian of Commercial Policy.

Your team

Drives the development of the solution design for configured / customized solutions in the opportunity development process in collaboration with Customer, Philips and external experts. Outlines the desired end to end solution and sound commercial proposition based the customer needs, while matching the customer requirements and willingness to pay. Architectures the best combination of solution and commercial proposition satisfying the customer needs based on the relevant input of the experts inside and outside Philips. Accountable for leading the E2E solution design including innovation of selected solution modules in First-of-a-kinds and leading the knowledge transfer to markets for First-to-market proposals. Conducts Co-create workshop for strategic accounts or strategic business to support customers’ transformation into Smart Hospital.

You are responsible for

  • Solution scoping with district and customer, contributing to opportunity qualification

  • Building Indicative integrated solution scope and customer value proposition

  • Building winning proposals, by bringing all internal experts together, coordinate solution designs that are compelling, viable and affordable for customer and Philips

  • Leading co-create in terms of preparation, facilitation and outcome report to address customer needs and solution roadmap

  • Developing complex /customized Solutions, including first to markets, where customization of solutions is required at several levels

  • Responsible for identified improvement initiatives aimed at improving effectivity and efficiency of solution development

  • Engaging and building strategic customer relationships (C-suites/Government) or partnerships to strengthen Philips positioning and preference

  • Developing from the customization new solution modules as candidates for innovation pipeline

  • Supporting districts in the shaping of customer transformation as well as influencing the procurement process.

  • Developing solution, based on the repository of replicable solution modules, innovating by creative combination of the existing product portfolio

To succeed in this role, you’ll need a customer-first attitude and the following

  • Knowledge and experience in healthcare ecosystem and industry knowledge

  • Value proposition creation based on Philips portfolio knowledge/Solution Modules

  • Knowledge and experience in hospital workflow, client and stakeholder management is advantageous.

  • Ability to demonstrate experience in managing diverse groups of stakeholders.

  • Excellent in interpersonal and communication skills with proven ability to influence all levels of stakeholders.

  • Consulting experience to design, facilitate and generate outcome report from Smart Hospital cocreate workshop for strategic accounts or strategic projects

  • Proven experience in delivering outstanding commercial results

  • Process and continuous improvement mindset.

  • Self-motivated individual with the ability to take ownership and multitask in a fast paced and challenging environment.

  • Attention to detail is a must, coupled with a "roll-up-your-sleeves can-do” attitude.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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