Vice President, GTM MNCS

1 month ago

Singapore NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the worldâs most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Your career here is about believing in yourself, and taking on great opportunities and new challenges.Itâs about growing your skills and expertise in your current role and preparing yourself for the future.  Thatâs why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

Manages sales directly to end-users of the organizationâs products or services in a large specified geographic area or is responsible for a specific industry or product segment on a national or geographic basis.

Incumbents at the Director and Senior Director level typically manage other sales managers.

Incumbents at the Manager level may manage only individual contributor sales account managers and may carry their own sales quota.

The incumbentâs level may be determined by the size of the geographic area of responsibility (e.g., region vs. district vs. branch), the size or significance of the industry or product segment for which the incumbent is responsible, or other factors.

What you'll be doing

The primary objective of MS GTM Management is to collaborate with the relevant internal stakeholders in the Business Unit and region to drive the achievement of client-led, business value solutions. They will take responsibility for creating business value for clients through our MS portfolio and the successful execution of the GTM and MS strategy.

Key Roles and Responsibilities:

  • Drive and operationalize the dual solid reporting in their respective geographies.
  • Encourage open dialogue, communication, and best practice sharing across regions and services units.
  • Function in a double-solid reporting structure by giving visibility of regional strategy to both in-country leads and group GTM executives.
  • Conducts and implements annual capacity planning.
  • Participates in the design of relevant incentives for the MS teams.
  • Accountable for cascading high-level targets.
  • Collaborate with GTM executives and stakeholders to ensure a smooth GTM model across all sales initiatives and focus areas.
  • Contribute to the definition of sales processes and tools and capabilities needed for key roles across three categories of accounts.
  • Define performance KPIs, incentive schemes, and quota retirement rules.
  • Build and communicate MS business projections, managing and coordinating work towards the achievement of projections.
  • Baseline and operationalize and optimize the commercial deal desk.
  • Drive MS and MSS Sales and manage MS profit and loss in the region/country.
  • Contribute to the development of the MS strategy in the region/country.
  • Act as the interface between region CEOs and MS GTM Executives, managing relevant region and country MS GTM leaders, region MS Sales leaders, and region MS Architect leaders.
  • Own assigned MS profit and loss which includes but is not limited to revenue and operating profit and regional TCV GP of MS bookings.
  • Develop and manage revenue budgeting and related capacity planning.
  • Assume the role of âgo-to-marketâ lead for the assigned geography and align sales with key opportunities.
  • Assume people and resource management accountabilities.


Knowledge, skills, and attributes:

  • Have a broad level of knowledge across Enterprise Architecture, Managed Services, Service Management consulting, and multiple solutions areas (Business Units), and across domains, delivery units, and geographies
  • Excellent leadership skills and ability to think at a tactical strategy level.
  • Strong written and oral communication skills
  • Strong interpersonal skills with the ability to engage with a variety of stakeholders at different levels
  • Substantial business financial skills. Demonstrable ability to perform a cost-benefit analysis and manage the budget of a team.
  • Strong business negotiation skills, influence, conflict resolution, and political savvy
  • A strong vendor relationship is required to ensure an understanding of the vendorâs products business and services positioning
  • Demonstrate excellent presentation skills, are innovative, and have a formidable client orientation aptitude
  • Resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met
  • Have knowledge in the services industry, service delivery models, process improvements, consumption models and multiple MS Portfolio offers and GTM solution areas.
  • Expert in core Managed Service Portfolio offers artifacts, techniques, demos, tools, and deliverables


Academic Qualifications and Certifications:

  • Tertiary level â bachelorâs with solid experience; or post-graduate degree with good experience in a leadership and management capacity
  • Certification and working knowledge of ITIL, Service Management and Integration
  • Scaled Agile certification


Experience required:

  • Demonstrated experience with and understanding of the deliverables and value proposition of Managed Services within a product marketing context
  • Sound strategic planning experience
  • Experience in coordinating the design and implementation of new delivery models in a significant globally federated delivery organization
  • A good understanding of the vast range of IT Service Management and operations
  • Proven client engagement and consulting experience coupled with solid experience in client needs assessment and change management
  • Demonstrated experience in relevant services and products and understanding of industry best practices
  • Proven sales and client engagement experience
  • Demonstrated vendor relationship management to ensure an understanding of the vendorâs products business and services positioning
  • Demonstrated experience with SAFe/Scrum/Agile methodology (scale agile framework enterprise)
  • Sound business development and pre-sales experience
  • Deep technical background
  • In-depth knowledge and understanding of IT industry environment and business needs, combined with a strong understanding of the business process, applications, and infrastructure architecture
  • Demonstrated experience as a people and resource manager

Skills Summary

Financial Competence, Leadership, Negotiation

What will make you a good fit for the role?

Remote Type


Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

  • Being part of a global pioneer â where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology â backed with a 150-year heritage of using technology for good. With 40% of the worldâs internet traffic running on our network and where Emoji were first invented, you can be proud of the groupâs many new âfirstsâ.

  • Making a difference â by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self â in a progressive âConnected Workingâ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career â with a personal and professional development plan and access to the broadest learning offerings in the industry.

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