Client Services Manager

Found in: beBee S SG - 1 month ago

Singapore Digital Turbine Full time


At Digital Turbine, we want to create simpler ways for consumers to discover the apps and content they love. Through our partnerships with leading carriers and OEMs, we create new frictionless experiences on smartphones that allow brands and advertisers to reach users at an unprecedented scale. In a rapidly changing industry, we are always looking to create better paths of discovery to connect consumers, publishers, and advertisers in the mobile ecosystem.

Your Future Playground

“We earn consumer screen time, away from a very broad set of competitors.” Netflix said at its fourth
quarter-earning report in 2018. “We compete with (and lose to) ‘Fortnite’ more than HBO.”
Gaming is blowing up and it’s no longer a subculture for teenage boys, but one engaged by all demographics.
The global gaming industry is already a $207B industry and the fastest-growing consumer entertainment
activity. It’s commanding more and more consumer attention and is now the most popular entertainment
activity for all Australians +18.

The largest sector of this industry is mobile gaming accounting for 51% of the overall gaming revenue.
Mobile gaming is now a $120B industry and twice as big as the global box office. Mobile gaming is overtaking
social media in popularity and is predicted to be a $2-400B industry by 2025. All Brands need a mobile
gaming strategy, otherwise they will lose eyeballs on the millions

Your Job Purpose

The Client Services Manager is responsible for the successful on boarding of new advertiser partners and
management of key accounts, collaborating on proposals to brand marketers, troubleshooting technical
issues, assisting in proposal development. The individual will work cross functionally with other
departments internally to provide high service level to our clients.
Your superpowersAn insatiable drive to always DELIVER WOW for our clientsThe Ability to DREAM CRAZY, be at the forefront and go beyond what's currently possibleA ONE TEAM attitude, knowing that working as a team is the fastest way to success
Your roleManaging and developing new client relationships within the full lifecycle of the account — on boarding, ongoing account management, technical troubleshooting, reporting etc.Work closely with the Strategy, Client Services, and Tech teams to help drive the overall goalsof the clients’ campaigns.Manage day-to-day contact with top-tier clients to deliver value to the accounts through revenue lift, brand control and escalation management.Optimize, track and analyze the daily performance of campaigns.Demonstrate your knowledge for the mobile industry and apply that expertise to building deeper client relationships.
Your Experience and CompetenciesThree to five years of digital account management experience within mobile industryStrong analytic and mathematic skillsExcellent communicator (written and spoken)Team player, high-energy, driven, revenue-focused work styleComfortable working in a fast-paced, product launch environmentGood ability to manage multiple tasks with competing prioritiesSavvy in handling multiple stakeholders and clients
About Digital Turbine
Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Its end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting Digital Turbine’s partners to more consumers, in more ways, across more devices.

The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.

Digital Turbine is an equal opportunity employer and committed to building a diverse and inclusive team. We welcome people of different backgrounds, experiences, abilities, and perspectives

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