Client Services Delivery Manager

Roles & ResponsibilitiesJob DescriptionKey Roles and Responsibilities: Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs) Acts as the primary point of contact for client inquiries, escalations, and feedback Understands client business needs and objectives...

You will be leading an experienced team of engineers, support analysts and client support representatives. Overseeing the technical delivery of client projects making sure it has been delivered efficiently and effectively. Recent tenure of cloud experience is a must. Job Responsibilities Oversee service level agreements (SLAs) and goals (SLOs) to make...

Service Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:Good in Managing service delivery budgets,...

Roles & ResponsibilitiesService Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in Managing...

Roles & ResponsibilitiesThe Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities: Maintaining positive relationships with customers Coordinate with EU and Acct Manager to ensure all Post Sales expectations are in line Coordinate with service team and Account Manager to ensure all information is...

Roles & Responsibilities• Bachelor’s Degree in computer science or computer engineering• 5+ years of experience in IT Operations or Software Engineering• Must have experience in Excel / Power BI• ITIL certification• Good to have banking Industry experience• Strong critical thinker with problem solving aptitude.• Good written and oral...

Overview of RoleTo lead, manage, and drive the Operations/Projects for each of the Company's Managed Services outsourcing client assigned.. Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company's obligations are issues escalated and prioritized.ResponsibilitiesResponsible for managing all aspects of day-to-day Service...

Service Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user...

Roles & ResponsibilitiesService Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role...

The Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities:Maintaining positive relationships with customersCoordinate with EU and Acct Manager to ensure all Post Sales expectations are in lineCoordinate with service team and Account Manager to ensure all information is provided. If not all...

Roles & ResponsibilitiesWe are looking for a talented individual who is highly motivated and loves nurturing client relationships to join us as a Client Services Manager and grow with the Client Service team. You will be responsible for the management of key client accounts, growing the accounts and ensuring success for both clients and the agency. You will...

Roles & ResponsibilitiesRequired Qualification & Experience: Overall 10+ Yrs of experience in IT with 2 to 3 years in Service Delivery Management. Experience in managing application support project Exposure in support framework like ITIL process methodology. Good understanding on Incident Management, Change Management & Problem...

We are looking for a talented individual who is highly motivated and loves nurturing client relationships to join us as a ClientServices Manager and grow with the Client Service team. You will be responsible for the management of key client accounts, growing the accounts and ensuring success for both clients and the agency. You will oversee an array of...

Required Qualification & Experience:Overall 10+ Yrs of experience in IT with 2 to 3 years in Service Delivery Management.Experience in managing application support project Exposure in support framework like ITIL process methodology.Good understanding on Incident Management, Change Management & Problem Management Process.Experience in proactively managing...

Roles & ResponsibilitiesClient Service ManagerDescriptionYou will be joining one of our client, one of the fastest-growing Enterprise SaaS companies, and experience a true start-up culture with the freedom to experiment and innovate. They believe that great culture is not just about work; it’s work + life. We not only encourage our employees to dream big...

Service Delivery Manager (Mobile Cellular)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:Good in Managing service delivery budgets,...

Roles & ResponsibilitiesGeneral Descriptions Oversee the end-to-end delivery of IT services, ensuring compliance with ITIL best practices and Agile methodologies. Develop and maintain service level agreements (SLAs) with customers, and consistently monitor service performance against agreed-upon metrics. Collaborate with cross-functional teams to...

Roles & ResponsibilitiesService Delivery Engineer / ManagerResponsibilities:• Manage the performance of services and ensure that Service Levels are met.• Engaging the customer and/or vendors to ensure the smooth delivery of services when required• Communicate and liasing with clients, stakeholders and vendors.• Provide Service Performance Reports to...

Roles & ResponsibilitiesService Delivery Manager (Biometrics, Data Centre)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in...

Roles & ResponsibilitiesService Delivery Manager (Mobile Cellular)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in Managing...