Guest Service Agent

2 months ago


Singapore HOTEL ROYAL QUEENS Full time

Responsibilities

  • Assist all aspect of the front desk (including check-in/outs)
  • Attend to guest’s enquiries, request and complaints in a timely and courteous manner
  • Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation.

Requirements

  • Minimum GCE ‘O’ Level and above
  • Relevant experience in similar capacity would be an advantage
  • Team player, work independently
  • Excellent interpersonal and communication skills
  • Able to work 3 rotating shifts / Weekends / PH

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