Customer Service Rep

Job Description:Handles telephone calls and written or Electronics correspondence with assigned accountsResponse to customers InquiriesOrder EntryExpedites/Order modification - expedite and follow-up with buyers/suppliers for shipment schedules with prompt updates to customers.Review and manage open orders and ship per customer's requirements.Advise customer...

Role and Responsibilities:Take ownership of customer issuesCustomer success rep must take ownership of the customer's problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate internal teamsA lot of times,...

Roles & ResponsibilitiesJob Description: Handles telephone calls and written or Electronics correspondence with assigned accounts Response to customers Inquiries Order Entry Expedites/Order modification – expedite and follow-up with buyers/suppliers for shipment schedules with prompt updates to customers. Review and manage open orders and ship per...

Roles & ResponsibilitiesJOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and...

JOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and welcoming guest,...

Responsibilities:Order Management - 40% Order to Cash ManagementOrder Fulfilment - 40%Liaise with 3PL for all distribution activities that include create Outbound Documents (OBD), picking of inventory and arrange shipmentConfirm product picking and picking list with 3PL and agree lead time for loading and deliveryExecute orders as per confirmed commitment...

Responsibilities: Order Management - 40%Order to Cash ManagementOrder Fulfilment - 40%Liaise with 3PL for all distribution activities that include create Outbound Documents (OBD), picking of inventory and arrange shipmentConfirm product picking and picking list with 3PL and agree lead time for loading and deliveryExecute orders as per confirmed commitment...

Roles & ResponsibilitiesAmazon Web Services (AWS), an Amazon.com Company, has been the world’s leading cloud provider for more than 17 years with the most mature, comprehensive, and broadly adopted cloud platform. AWS has over 200 fully featured cloud services, managed from 99 availability zones within 31 geographic regions across the globe. Millions of...

Thong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry.Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team. Key roles as our Customer Service Officer involves the...

Job Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...

Job Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...

JOB DESCRIPTION:To assist the Architectural (QP)/ Superintending Officer Representation (SO Rep) in carrying out supervision works on site, including any off-site manufacturing as instructed by the SO Rep, and also assist on supervising & coordination with other Resident Technical Officers at site.To check that contractor executes preliminaries items...

Job functions:Provide first-level technical services to customers around the world, including but not limited to hotline, email, WhatsApp and other communication methods. Through the process of changing customer problems from existing to non-existent through professional technology and good communication, the ultimate goal is to improve customer satisfaction...

ResponsibilitiesHandle all enquiries via call / emailCanvass for new customersPrepare sales quotations and follow up on sales leadsSet and achieve sales targetsService all new and existing customersEnsure customer satisfaction & maintain a good relationshipMonitor customers' paymentVisit customers if necessaryOther ad hoc duties as...

A Customer Service Manager is a professional who is responsible for providing outstanding customer service by leading and motivating their team and developing loyalty programs to increase customer satisfaction.Customer Service Manager responsibilities include:Improving , create engaged customers and facilitate organic growthTaking ownership of customers...

Roles & ResponsibilitiesCompany DescriptionLVL Music Academy is a premier destination for violin, cello , piano lessons and fine musical instruments and accessories. We take pride in our extensive collection of violins, cellos, and accessories, offering musicians and enthusiasts the finest quality products.We are looking for a Customer Service Assistance to...

Designation: Customer Service & Operations SupportDepartment: Operations & Customer ServiceCompany Description:Livingmenu is a Singapore-based food tech innovator that focuses on creating a tech-enabled ecosystem to support passionate chefs from all backgrounds. We help top-rated food vendors increase the utilization efficiency of their time, space,...

Roles & ResponsibilitiesJob Description: Liaise with external parties/authorities for on-site works Co-ordinate and oversees the keys movement to ensure that they are promptly returned or picked up from HDB or our appointed contractors for sprucing works according to the stipulated requirement and vice-versa. To report to SO Rep on status update / any...

Responsibilities:Track sales forecast and maximize sales revenueInteract actively with customers on forecast rationalization, materials management, capacity commitments, managing excess material, account receivables and IT related issuesCommunicate line capacity and work closely with customers to fill open capacityPrepare RFQs and pricing response to...

Company DescriptionLVL Music Academy is a premier destination for violin, cello , piano lessons and fine musical instruments and accessories. We take pride in our extensive collection of violins, cellos, and accessories, offering musicians and enthusiasts the finest quality products.We are looking for a Customer Service Assistance to join our team, dedicated...