Retail Mall Concierge @ West area

Found in: beBee S SG - 1 month ago


Singapore P-SERV Full time

Retail Mall Concierge @ West area (Rotating Shifts/Attractive Incentives/ Earn up to $2700 per mth)

Background Information

Our client is a leading leader in the shopping / properties industry and is looking for dynamic individuals to be a part of their team

Key Responsibilities

  • Provide efficient responses to shoppers or tenants via incoming calls or in-person at the concierge
  • Offer clear and helpful directional assistance to shoppers
  • Handle all gift voucher redemption processes
  • Ensure accurate inventories and tally counter stocks in CRM system
  • Track all lost and found items reported and facilitate return to rightful owners
  • Administer written and verbal feedback received
  • Address customer’s concerns
  • Collaborate with service team on facilities maintenance
  • Perform roving duties within mall to assist shoppers or tenants
  • Undertake other ad-hoc duties as assigned

Job Requirements

  • Min 1 year of customer service experience
  • Min GCE “O” Levels and above
  • Comfortable interacting with customers face to face
  • Able to commit to weekends and rotating shifts

Interested applicant, please send an email to xxxxxxxxx@xxxxx.com or WhatsApp to 9xxxxxxx

Thank you for your interest but only shortlisted applicants will be notified.

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EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Tay Hui Huang


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