Executive, Guest Experience

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.Knowledge and ExperienceMinimum O' level qualificationDiploma or Degree from preferably hospitality or related field...

Located steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building's modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that showcase the most progressive of what the city has to offer.Alma House is ideal for anyone seeking greater...

Responsibilities:•Fun and Cheerful personality, displaying the highest standard of customer service and leading by example•Perform Department Duty Coverage role as the department point of contact, providing communication and decision making for Guest Experience & Ticketing during daily operation and special events, to other operating divisions within...

Position SummaryThe Guest Experience Executive's main role is to deliver an exceptional experience for all of our learners via face-to-face or online platforms. He/She should have a pleasant personality and is professional when communicating with stakeholders. He/She is required to be familiar with video conferencing software and tech savvy.He/She is...

Roles & ResponsibilitiesPosition SummaryThe Guest Experience Executive’s main role is to deliver an exceptional experience for all of our learners via face-to-face or online platforms. He/She should have a pleasant personality and is professional when communicating with stakeholders. He/She is required to be familiar with video conferencing software and...

Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.At least 5 Year(s) of working experience in the related field is required for this position.Preferably Managerial experience in Customer Service or...

Roles & ResponsibilitiesYou Make It Great! Great Service, Great Hospitality.At McDonald’s, every customer is unique and so is the way they want to be delighted. We are passionate about bringing smiles to customers and creating Feel Good Moments for everyone. If you’re passionate about great service and hospitality, you’re going to be great here!As a...

ResponsibilitiesDeliver excellent service and maximize guests’ experience by understanding and meeting their expectationsAssigned at designated counters in the Casino to attend to the needs and requests of guests, e.g. application of Genting Rewards membership, rewards redemption, booking / amendment of attractions, hotels, restaurants, limousine and...

ResponsibilitiesDeliver excellent service and maximize guests' experience by understanding and meeting their expectationsAssigned at designated counters in the Casino to attend to the needs and requests of guests, e.g. application of Genting Rewards membership, rewards redemption, booking / amendment of attractions, hotels, restaurants, limousine and...

Job DescriptionResponsibilities:Handle checking-in and checking-out of guests.Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experienceSupervise, monitor and evaluate the service standards provided by the Guest Services teamCommunicate actively and closely with the team to ensure follow ups are...

Primary Responsibilities Create memorable experience for guest during special occasions Host and engage the guest while serving food and beverage Ensure guest's food and beverage are served promptly in accordance to their orders Provide suggestion to guest for wine and alcoholic beverage Process the food orders and operating a cash register, replenishment of...

Roles & ResponsibilitiesJob DescriptionResponsibilities: Handle checking-in and checking-out of guests. Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience Supervise, monitor and evaluate the service standards provided by the Guest Services team Communicate actively and closely with the...

As a Guest Experience Intern, you are a Habyt brand ambassador and will be a part of a high-performing team at one of our Flex properties (Habyt Cantonment or Owen House by Habyt), contributing to the optimisation of revenue, occupancy, and average rate, and also delivering the level of service that produces guest satisfaction. Your responsibilities will...

As a Guest Experience Intern, you are a Habyt brand ambassador and will be a part of a high-performing team at one of our Flex properties (Habyt Cantonment or Owen House by Habyt), contributing to the optimisation of revenue, occupancy, and average rate, and also delivering the level of service that produces guest satisfaction.Your responsibilities will...

You will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including the Concierge and...

Responsibilities:Deliver excellent service and maximize guests' experience by understanding and meeting their expectationsAssigned at designated counters in the Casino to attend to the needs and requests of guests, e.g. application of Genting Rewards membership, rewards redemption, booking / amendment of attractions, hotels, restaurants, limousine and...

Primary Responsibilities Create memorable experience for guest during special occasions Host and engage the guest while serving food and beverage Ensure guest’s food and beverage are served promptly in accordance to their orders Provide suggestion to guest for wine and alcoholic beverage   Process the food orders and operating a cash register,...

Primary ResponsibilitiesEnsure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue.Seek new and additional services constantly to improve the guest experience with a creative and innovative approachInitiate and maintain effective...

. Handle guest enquiries/complaints/compliments at Guest Experience (GXP) Centre.. Ensure all calls are answered within stipulated time.. Ensure all chat responses (verbal and online) are in accordance to the KPI set by Marriott International.. Ensure all cases in GXP are closed in accordance to Brand standards.. Ensure all requests are logged in GXP and...

Primary ResponsibilitiesCreate memorable experience for guest during special occasionsHost and engage the guest while serving food and beverageEnsure guest's food and beverage are served promptly in accordance to their ordersProvide suggestion to guest for wine and alcoholic beverageProcess the food orders and operating a cash register, replenishment of...