E-commerce Executive

1 month ago


Singapore ALANTIC SPORTS Full time

Job Description: 

We are seeking a motivated and detail-oriented E-Commerce Executive to join our team. We are committed to long-term growth and are seeking individuals who are passionate about eCommerce. This role provides an opportunity to gain expertise in various facets of eCommerce before specializing in a chosen area.

Key Responsibilities:

E-commerce Account Management:

  • Manage and optimize existing and new eCommerce accounts across multiple platforms, including Lazada, Shopee, and Zalora.
  • Oversee our owned e-commerce websites.

Performance Metrics:

  • Achieve quarterly and yearly key performance metrics related to eCommerce sales and customer engagement.

Digital Marketing:

  • Assist in planning and executing digital marketing campaigns, including email marketing, social media advertising, and pay-per-click (PPC) advertising.
  • Monitor campaign performance and make data-driven recommendations for optimization.

Content Management:

  • Ensure accurate and up-to-date content, including product listings, images, descriptions and prices, aligning with branding guidelines and references.

Customer Support:

  • Address operational issues arising from online platforms effectively and promptly.
  • Engage with customers, respond to inquiries, and monitor and manage customer reviews.

Order Management:

  • Assist with daily order processing, including picking and packing when necessary.
  • Coordinate with the operations team to ensure smooth order fulfilment and inventory management.
  • Monitor stock level and coordinate replenishment and logistics partner pickups as needed.

Adaptability:

  • Support various ad-hoc tasks and projects as required.

Technical Skills:

  • Proficiency in MS Office Suite.
  • Strong knowledge of e-commerce platforms (e.g., Magento, Shopify), CMS, and digital marketing tools.
  • Photoshop skills for image editing and optimization.
  • Basic HTML skills.


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