Senior Associate Sales Operations

2 months ago

Singapore NTT Full time

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion â itâs a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Associate Sales Operations & Enablement Specialist is accountable for providing detailed support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.

What you'll be doing

Key Roles and Responsibilities:

  • Contributes to gathering data and conducting analysis of company sales and profitability.
  • Proactively supports the development of methods for measuring company sales performance.
  • Supports the examination of sales processes, programs, and systems to minimize costs and improve customer satisfaction.
  • Facilitate sharing of reports and sales data between sales, marketing, and other departments.
  • Supports sales teams by creating, evaluating and optimising data sets and sales applications and platforms.
  • Contributes to the implementation by sales forecasting by analysing past data and trends to forecast future sales.
  • Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools.
  • Proactively supports the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement.
  • Contributes to the preparation of monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders.
  • Works with sales team and management on pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc.
  • Proactively supports the onboarding of new sales team members on all toolsets and processes.
  • Play a pivotal role in increasing sales team productivity directly contribute to the efficiency of sales processes.
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organisationâs planning efforts.
  • Proactively identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritise opportunities for improvement.


Knowledge, Skills and Attributes:

  • Detail oriented and organised
  • Ability to work in a high paced environment
  • Analytical skills
  • Communication skills both verbal and written
  • Proficient at Microsoft Excel
  • Must be service oriented and have a great attitude
  • Must be adaptable and be able to consistently deal with ever-changing conditions and a fast-paced environment
  • Knowledge and understanding of sales processes, tools and methodologies
  • Able to work in a team and independently with a proactive approach to work and assignments


Academic Qualifications and Certifications:

  • Tertiary level â bachelorâs degree or equivalent


Required Experience:

  • Moderate level experience with Salesforce
  • Moderate level experience with quote tools is an advantage
  • Moderate level sales or sales operations and enablement experience in a business to business sales environment
  • Moderate level experience building sales metrics and models (e.g. pipeline and forecast models)

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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