ticketing jobs in Toa Payoh

Job scope: 1. Employee Lifecycle Management a. Onboarding & Employment Administration Support recruitment operational activities such as candidate sourcing coordination and interview arrangements Manage end‑to‑end onboarding processes including contract issuance, document verification, medical examination coordination, work pass processing, system...

Responsibilities Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude. Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support) Incident management in logging, tracking and escalating incidents in ticketing system,...

Job scope: 1. Employee Lifecycle Managementa. Onboarding & Employment Administration Support recruitment operational activities such as candidate sourcing coordination and interview arrangements Manage end‑to‑end onboarding processes including contract issuance, document verification, medical examination coordination, work pass processing, system setup,...

-Provide both scheduled and ad hoc IT support to clients, ensuring timely and effective resolution of issues. -Troubleshoot IT infrastructure and end-user desktop applications via onsite visits, phone calls, email, and remote access. -Replace faulty PC and server hardware, perform upgrades, and carry out routine hardware maintenance. -Escalate unresolved or...