customer service

Customer service is the support, advice, and assistance a company provides to its users before, during, and after they buy or use a product or service. ( 1 , 2 , 3 ) Core Functions Pre-purchase:Helping customers choose the right product, answering questions, and handling orders. (1, 2) In-purchase:Assisting with checkouts, payments, and delivery...

Job SummaryYou will coordinate customer service operations by managing air con maintenance schedules, arranging site visits, liaising with suppliers and customers for parts replacement, preparing quotations, and supporting accounts to ensure timely payment collections.ResponsibilitiesRespond promptly to customer calls to provide timely assistanceCoordinate...

Handle Customer service function* Order taking and entry to the AutoCount* Customer Enquires* General Admin duties* Adhoc assignment* Able to read and write Chinese* Computer skill* Team player* Min qualification : ITE, N level or O level* 5 1/2 days works*Location : Bedok ( Bedok Food City)Your MatchHow well this role fits your profile.Confirmed H-1B...

Job Description & RequirementsAnswer customer inquiries via phone, email, chat, or face-to-faceHandle complaints and resolve customer issuesProvide product or service informationProcess orders, returns, refunds, or exchangesFollow up with customers to ensure satisfactionMaintain customer records and update databasesCoordinate with other departments to solve...

Company Overview Advance Cash Credit is a licensed moneylender in Singapore, authorised under the Moneylenders Act. We provide approved loans to employed customers with convenient 24/7 online applications, helping bridge financial gaps between paydays. Job Summary Assess loan applications and deliver compliant credit solutions while supporting customer...

-1 Year contract- Mon – Fri office hours- Deport Road- up to $2100 Responsibilities Handle customer’s queries (phone/email) escalated from the general call centre Handle walk-in customer Handle 1 st level trouble-shooting with regard to the internet Engaging customer in change management campaign suggest improvement arising from interaction with the...

Handle Customer service function* Order taking and entry to the AutoCount* Customer Enquires* General Admin duties* Adhoc assignment* Able to read and write Chinese* Computer skill* Team player* Min qualification : ITE, N level or O level* 5 1/2 days works*Location : Bedok ( Bedok Food City) Your Match How well this role fits your profile. Confirmed H-1B...

Job Description & Requirements Responsibilities: Attend to inbound calls and provides customer service to the public: Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters. Receives and processes order requests. Coordinate with respective departments to ensure delivery...

andle inbound & outbound calls and promote company product and service Assist in handling client complaints, provide appropriate follow-up and action Handle and support administrative work including data entry, filing, etc. Provide clerical duties and support any other Ad-hoc duties as assigned Comprehensive on job training Requirements Familiar with MS...

Company OverviewThe client is a professional beauty and wellness company offering Facial, Slimming, and Therapeutic massage services.Job SummaryYou will engage customers through cold calling to secure bookings, provide excellent customer service and reception support, manage invoicing and sales settlements, and contribute positively in a dynamic beauty and...

Job Summary The Customer Service Executive assists & support the Sales Manager in customer enquiry & sales transactions and Order fulfilment. Job Responsibilities Attend to customer enquiries through email and phone, prompt reply/acknowledgement to customer and general sales matters. Prepare Quotations, Sales Order, Sub-contractor update report. ...

About the job Customer Service Executive The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives. What You Will Be Doing Process customers orders timely and accurately Provide pricing and delivery information Liaison with overseas agents...

Job responsibilities: Manage incoming calls, inquiries, and record case information Assist service hall bookings and administration Generate and dissimilate cases and enquiries from incoming calls to frontline staff and internal stakeholders Handles complaints, provide appropriate solutions and alternatives with the time limit and following up to ensure...

Greet all customers with a smile upon entering Natureland, and to provide excellent service performance to customers. To answer enquiries and address feedback (both compliments and complaints) from customers. If necessary, escape the feedback to the supervisor. To clean and maintain neatness and cleanliness of the counter To perform...

About the role We are looking for a Customer Service Officer to join our team in a professional and supportive working environment. Key responsibilities Attend to customer enquiries professionally Manage customer appointments Handle registrations and payments Assist with daily outlet operations Perform basic Excel data entry and send out reports About...

JOB PURPOSE:To provide route planning support for centralized planning and customer service support to the Customer Service Department. To ensure daily monitoring and completion of planned routes by Delivery teams. To ensure a high level of customer service satisfaction to our client and customers. QUALIFICATIONS:Min GCE '0' / Diploma in any discipline,...

KEYACCOUNTABILITIES Handle enquiries via phone, email and social media platform Prepare sales proposals for existing and new customers Execute order processing and order fulfilment tasks Prepare invoices and work with Accounts Department to ensure prompt payments Schedule work for technical teams to meet customers’ timelines Liaise with external vendors:...

Summary We are looking for a dedicated and customer-oriented Customer Service Officer to join our team at Bedok Heartbeat. In this role, you will be the first point of contact for visitors, residents, and clients, delivering exceptional customer service while ensuring a positive customer experience. You will handle enquiries, resolve feedback and complaints,...

We are looking for a customer-oriented Customer Service Officer to support payment transactions, regulatory services, booking administration, and customer enquiries. You will play a key role in delivering a seamless customer experience while ensuring accuracy, compliance, and operational efficiency. Key Responsibilities Handle payment collection,...

About the job Customer Service Representative Responsibilities: Actively manage and follow up with customers under contracts or agreements, ensuring their service needs are met. Coordinate and track service orders, providing support to customers, Customer Coordinators, and Account Managers. Administer and oversee assigned safety and life raft rental...