Jobs: customer service

Student Recruitment OperationsTo work with the Senior Executive, Local Engagement, to manage and support thedevelopment of local student recruitment efforts for the institute by promoting the SIM brand-name and planning local student recruitment strategies.To attend to customers’ enquiries via walk-ins, phone, email, live chat, etc and look into the...

Title:Senior/ Specialist, Alumni EngagementGroup:Customer & Service GroupSenior/ Specialist, Alumni EngagementCustomer & Service GroupJOB DESCRIPTIONTo develop and run alumni initiatives to increase early engagement with graduating students, as well as sustain active engagement of alumni segmentsTo drive alumni branding, marketing and communications...

Develops and implements PR and media strategies and tactics to support SIM’s corporate and business objectives leveraging owned, paid, and earned platforms including mainstream, specialised and digital media outlets.Plans and manages the implementation of publicity efforts for SIM’s events, programmes and initiatives through strategising, media pitching...

Work Location: Helios, 11 Biopolis Way, Singapore 138667Summary:Supporting Service Management activities at the Health Sciences Authority (HSA)’s Health Products Regulation Group Connect Centre (HCC)ResponsibilitiesAttend to enquiries received via telephone and emails.Attend to walk-ins at the reception counter.Support the Service Management team in...

[What the role is]The Management Support Officer (MSO) is responsible for providing administrative/clerical support to his/her Department, including customer service.[What you will be working on]Depending on the duties assigned, the MSO would be responsible for the following processes:- Perform daily operations at counter and/or call centre, including...

Key Responsibilities: Manning the Ground Transport Concierge, Inter-terminal Shuttle Services, Remote Bay Services, Fly-Ferry Multi-Modal Services, Airline/ Airport Staff Transportation Services, Corporate Charters and Specialised Transportation Services. Perform Meet & Greet Services. Handle customers’ enquiries for transportation and other Airport...

ONLY SINGAPORE LOCAL MAY APPLYJob Highlights:3 DAYS WORK PER WEEK MONTHLY SALARY $1,400 + INCENTIVES NO EXPERIENCE NEEDED Job Description:(Option 1) Monday to Wednesday - 8:30am to 5:30pm(Option 2) Thursday to Saturday - 8:30am to 5:30pm and 8:30am to 3:30pm In House training providedAttend to walk-in and incoming phone enquiriesAccurate handling of cash...

Job Description & RequirementsField service engineer for industry boiler and general control systemon site (industry plant, yard,vessel) for inspection, trouble shooting, commissioning and services.machinery repair, instrument calibrationservice report on each job/project.customer support, in terms of remote advice.requirements:team workbasic knowledge...

[What the role is]As a Lecturer, your contributions go beyond teaching and facilitating learning. You will play a criterial role in recognising and nurturing your students’ potential and their life-long learning needs.[What you will be working on]In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain...

Handling customer inquiries, uncovering customer’s needs and recommending suitable products and solutions and Work closely with customer to understand customer requirements and meet customer expectations.Strong interest in customer service and relationship-building.Responsible for order processing, rescheduling and expedites orders and etc.Coordinate with...

Manage large amounts of incoming callsScheduling of work and coordinating with workers.Generate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right...

We depend on you in providing the best service to customers, so this is a very important role We need a motivated individual who can work independently and as a team. The Customer Happiness Officer will manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication...

Sample Administration Assistance/customer service Registration of samples received, issue of invoices through Integrated system software (training will be provided) Typing of reports and invoices Attending to phone calls, walk-in customers, and suppliers Overtime will be required from time to time. Other ad hoc duties as assigned by the Superior Computer...

Job DescriptionsManage inbound and outbound calls in a timely manner Follow SOPs when handling different topics Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers Keep records of all conversations in our ops center databases Meet personal...

Job Descriptions· Receiving and processing orders via all channels· Prepare Invoices and billing to customer in accurate and timely manner· Provide customer service support and attend to customer’s enquiries· Prepare weekly payment reports to the Management· Any other ad hoc duties assigned by SupervisorJob Requirements· Entry level candidates are...

about the roleJob Purpose:Customer dedicated senior leader having overall accountability & responsibility for quality of service, customer satisfaction, service level management, service improvements & enhancements for all implemented Orange insourced and outsourced services on a major multi-national customer. To position service management product...

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...

Job Responsibilities:Responsible for the service interface of important customers belonging to the Asia Pacific Division, as well as accepting after-sales escalation complaints from customers and providing rapid response 24/7.Implement the company’s service standards for VIP customers and be responsible for VIP customer service satisfaction.Track the...

Job description1. Data entry2. To assist serve walk in enquiry and phone enquiry3. To assist in filingTo guide customer on the about the product and servicesJob requirementAll educations level are welcomeNo experience candidate are welcomeLanguageAble to speak in Mandarin-To speak to Chinese speaking customerWorking hoursMonday to Friday8.30am to...

CUSTOMER SERVICE MANAGERLead the Customer Service activities for Singapore business where the CS / After sales play a primary first line interaction with the customers. Pave the way for EssilorLuxottica CRM Tools to be embraced by both internal commercial team and external clients.The key point of contact between the market and the Operations, managing local...