customer service

Job Description & Requirements Answer customer inquiries via phone, email, chat, or face-to-face Handle complaints and resolve customer issues Provide product or service information Process orders, returns, refunds, or exchanges Follow up with customers to ensure satisfaction Maintain customer records and update databases Coordinate with other departments to...

Job Description & Requirements Responsibilities: Attend to inbound calls and provides customer service to the public: Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters. Receives and processes order requests. Coordinate with respective departments to ensure delivery...

Job Summary You will coordinate customer service operations by managing air con maintenance schedules, arranging site visits, liaising with suppliers and customers for parts replacement, preparing quotations, and supporting accounts to ensure timely payment collections. Responsibilities Respond promptly to customer calls to provide timely assistance...

Company Overview The client is a professional beauty and wellness company offering Facial, Slimming, and Therapeutic massage services. Job Summary You will engage customers through cold calling to secure bookings, provide excellent customer service and reception support, manage invoicing and sales settlements, and contribute positively in a dynamic beauty...

andle inbound & outbound calls and promote company product and service Assist in handling client complaints, provide appropriate follow-up and action Handle and support administrative work including data entry, filing, etc. Provide clerical duties and support any other Ad-hoc duties as assigned Comprehensive on job training Requirements Familiar...

-1 Year contract- Mon – Fri office hours- Deport Road- up to $2100 Responsibilities Handle customer’s queries (phone/email) escalated from the general call centre Handle walk-in customer Handle 1 st level trouble-shooting with regard to the internet Engaging customer in change management campaign suggest improvement arising from interaction with the...

Company Overview KAIMAY TRADING PTE. LTD. manages distribution for world-leading brands like Nestle, Kit Kat, Ferrero, Nutella, Tic Tac, Cadbury, Kraft, and more across Asia. Successful candidates can expect exciting career opportunities in the FMCG market. Job Summary Deliver exceptional customer service by managing inquiries, processing orders, resolving...

Benefits Basic salary up to $2,400 AWS Sign-on bonus + Variable Bonus Flexible benefits Working Hour Mon - Fri (8.15am - 5.30pm) Location: Penjuru area Responsibilities Arrange shipments and track shipments Prepare and maintain shipping documents and delivery records Liaise with local and overseas customers Handle customer enquiries and complaints regarding...

Job Description & Requirements Job Summary You will support order management, production scheduling, and customer coordination to ensure seamless manufacturing operations and high customer satisfaction. Responsibilities Coordinate daily communications and act as the main account liaison for assigned customers to address enquiries promptly Review and...

About the Role We are looking for a motivated and customer-oriented Customer Service Officer (Loans Officer) to join our growing team.In this role, you will assist customers with loan applications, assess their financial needs, and provide suitable loan solutions. You will also ensure that all loan applications and documentation are processed accurately and...

Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness. Input export job reference. Any special shipment requirements shall be resolved with the shipper prior accepting the booking. Keep Sales Personnel about their bookings. Upon receipt of booking from shipper, Customer Service will book shipment direct with...

Roles & Responsibilities Job Description & Requirements Answer customer inquiries via phone, email, chat, or face-to-face Handle complaints and resolve customer issues Provide product or service information Process orders, returns, refunds, or exchanges Follow up with customers to ensure satisfaction Maintain customer records and update...

Roles & Responsibilities Job Summary You will coordinate customer service operations by managing air con maintenance schedules, arranging site visits, liaising with suppliers and customers for parts replacement, preparing quotations, and supporting accounts to ensure timely payment collections. Responsibilities Respond promptly to customer calls to...

Roles & Responsibilities Job Description & Requirements Answer customer inquiries via phone, email, chat, or face-to-face Handle complaints and resolve customer issues Provide product or service information Process orders, returns, refunds, or exchanges Follow up with customers to ensure satisfaction Maintain customer records and update...

Customer Service Executive (Perm and 12 months contract opportunities) Why Join Imagine being part of a team that makes a real difference in people's lives. As a Customer Service Executive at OCBC, you'll have the opportunity to provide exceptional service to our customers, helping them achieve their financial goals and aspirations. You'll be at the...

Founded in Australia in 1917, Sims Limited (Sims) is a global leader in metal recycling and circular solutions for technology. We play a critical role in advancing circularity anddecarbonisationby supplying recycled materials and re-purposed products that help preserve our planet. At Sims, we believe in developing our people. With a strong...

Mandarin Language Tuition Center looking for suitable Customer Service Officer Job Description Man the reception desk of the school and attend to enquirer from new and existing parents Facilitate student registration process Organise and maintain course and student data Update statistics report for the branch Liaise with teachers and parents on...

Company Overview FS FREIGHT SYSTEMS PTE LTD is a logistics company specializing in freight services and 24/7 ship spares logistics service / last mile delivery provider. Job Summary You will manage customer service tasks by coordinating with customers and shipping agents to ensure smooth shipment customs clearance, prepare delivery and customs documents,...

Interact with guests, providing a warm and memorable experience, and ensuring all guests receive exceptional service. This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff. Review operating results with the team and identify opportunities to improve performance Ensure...

Job Description Welcome customers enquiring about mobile issues Basic technical troubleshoot for the handphone and explain it to customers Investigating and resolving customer complaints, technical problems, or other issues efficiently and effectively Ensure data entry of keying of customer’s details and mobile details with accuracy Cooperate closely...