chat

. Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support . Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities . Design enhanced service delivery models, establish operational frameworks and requirements,...

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

the company will be prioritising applicants who have a current right to work in Singapore, and do not require the company's sponsorship of a visa. Who We Are At the company, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. the company is a leading crypto exchange, and the developer of the company...

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to...

OKX in Singapore is seeking a Senior Product Designer for Chat Experience to shape the crypto user journey. You will craft intuitive, trustworthy, and visually appealing interfaces for chat features, collaborating with product managers, engineers, researchers, and brand to align on vision and execution. You will own end-to-end design deliverables—from...

the company will be prioritising applicants who have a current right to work in Singapore, and do not require the company's sponsorship of a visa. Who We Are At the company, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. the company is a leading crypto exchange, and the developer of the...

the company will be prioritising applicants who have a current right to work in Singapore, and do not require the company's sponsorship of a visa. Who We Are At the company, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. the company is a leading crypto exchange, and the developer of the...

Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support Conduct comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced service delivery models, establish operational frameworks and requirements, and define...

EunosMon to Fri, 9am to 6pm1 year contractKey responsibilitiesAttend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt mannerResolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closureUpdate complete and accurate information on customer...

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.   Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet,...

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

RECRUIT EXPRESS PTE LTD in Singapore seeks a customer service representative to handle insurance-related inquiries via live chat. You will provide accurate information, understand customer needs, and deliver timely solutions while maintaining precise customer records. Applicants should have insurance industry exposure or related customer service experience,...

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

What you’d do:Drive experience innovation on socially-driven, interaction-heavy chat features boosting adoption and engagement. Partner with product managers, researchers, and engineers to deliver end-to-end user-centered solutions. Create wireframes, user flows, journey maps, high-fidelity mockups, and interactive prototypes. Collaborate with UX Research,...

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to...

DHL Supply Chain Singapore Pte Ltd is seeking a Live Chat Lead to drive the strategic design and operationalisation of our live chat channel integrating WhatsApp with human agent support, in Singapore.You will analyse current customer service operations, define performance indicators, and develop training for Live Chat Agents, while mentoring the team.This...

Seoulstart in Singapore is seeking a design-focused professional to lead the visual design of social chat features. You will work with product teams to craft intuitive interfaces and delightful micro-interactions that drive engagement.Join a collaborative environment where you create wireframes, flows, and high-fidelity mockups, partnering with researchers,...

PERSOL Singapore Pte Ltd is seeking a customer service professional for a 1-year contract. The role involves handling enquiries via phone calls and live chat, resolving issues at first touch, and ensuring accurate CRM updates.Schedule is Mon to Fri, 9am to 6pm, located in Eunos, Singapore. The ideal candidate has a Diploma or degree with relevant experience,...

the company will be prioritising applicants who have a current right to work in Singapore, and do not require the company's sponsorship of a visa. Who We Are At the company, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. the company is a leading crypto exchange, and the developer of the...

Recruit Express Pte Ltd is hiring a Team Manager for Live Chat Experience in Singapore. You will lead the design and implementation of a live chat service, integrating WhatsApp with human agent support to enhance customer experience. You will review current operations, develop workflows, KPIs, and reporting, and create training programmes for agents. This is...