Operations Assistant Manager

3 days ago


Singapur, Singapore Curie Onco Holdings Pte Ltd Full time

Overview

The Operations Assistant Manager supports the day-to-day management of clinic operations, ensuring services run smoothly and efficiently. This role oversees backend administrative functions such as appointment scheduling, billing, inventory, and vendor coordination, while also assisting in supervising junior staff and stepping in for front-facing duties when required.

Responsibilities
  • Clinic & Patient Flow Management
    • Oversee patient appointment scheduling and ensure last-minute changes are promptly updated and communicated to doctors and nurses.
    • Support clinic staff to maintain smooth daily operations and patient flow.
  • Billing & Finance Oversight
    • Ensure accuracy in invoices, payments, and daily reconciliations.
    • Monitor outstanding bills, follow up with patients or vendors, and prepare financial summaries for management review.
  • Administrative Support & Reporting
    • Maintain accurate patient records and clinic documentation.
    • Prepare monthly operational, administrative, and statistical reports.
    • Ensure compliance with data confidentiality, clinic regulations, and company policies.
  • Inventory, Procurement & Pantry Management
    • Monitor, source, and manage clinic consumables and medical supplies.
    • Process purchases (e.g., Shopee, NTUC) and liaise with suppliers for timely replenishment.
    • Ensure clinic and pantry areas remain well-stocked, clean, and presentable.
  • Staff Claims & Fleet Management
    • Oversee processing of staff claims and reimbursements.
    • Track and reconcile transport usage (cash card, fleet card, EZ-Link, Gojek).
    • Manage company vehicle usage, including scheduling servicing, repairs, and maintaining cleanliness.
  • Team & Vendor Coordination
    • Provide operational guidance and support to administrative staff.
    • Coordinate with external vendors, service providers, and delivery staff.
    • Handle ad hoc operational matters and projects as assigned by management.
Requirements
  • Minimum Diploma in Business Administration, Healthcare Management, or a related field.
  • At least 5 years’ experience in clinic/healthcare administration, with some supervisory exposure preferred.
  • Strong organizational, problem-solving, and multitasking skills.
  • Proficient in Microsoft Office; experience with clinic management systems will be an advantage.
  • Independent, reliable, and able to oversee both backend operations and front-facing service needs.
  • Strong communication and interpersonal skills to support both patients and internal teams.
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