Frontline Customer Service Officer

4 weeks ago

Singapur, Singapore P-SERV PTE LTD Full time

P-Serv is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Customer Service Officer. Join the frontline of Singapore’s transport network — where every smile, solution, and interaction helps millions get to where they need to go.

Job Responsibilities:

  • Attending to customers’ enquiries
  • Manage facilities and run system operations
  • Handle urgent issues to keep things running smoothly
  • Count and check all payments at the end of the shift using the POS machine report
  • Help the Team Leader and Supervisor with daily work on the ground
  • Carry out any other tasks when needed

Job Requirements:

  • Minimum GCE N Level with 1 year of Cashiering and Customer Service experience
  • A good team player, possess a cheerful personality and a positive attitude
  • Meticulous with details, good communication and interpersonal skills
  • Able to multitask and handle high volume of work
  • Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location:

  • Rotating Shift: 4 Days Work, 2 Days Off
  • 10am to 10pm & 10pm to 10am (with 2 hours break)
  • Woodlands MRT / Marsiling MRT
  • With attractive Allowances + Incentives

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R | EA Personnel Name: Ng Hui Jun

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