Frontline/ Customer Service Officer

4 weeks ago

Singapur, Singapore SCIENTEC CONSULTING PTE. LTD. Full time

Mass Hiring: Govt Project - Call Centre CSO - Entry Level Welcome

Join our team as a Customer Service Representative , where you’ll be the first point of contact for public users — offering timely solutions, empathetic support, and creating a seamless experience as part of a key Government Project .

Entry Level welcome to apply, comprehensive training and hands-on guidance will be provided.
Why join the team:

Build up your professional communication skills
Gain public sector exposure
Be part of something meaningful that directly supports the community
About the role:
8 mins from Labrador Park MRT
Gross salary up to $3,000 + AWS
Comprehensive medical coverage + up to 18 days of annual leave + Birthday Leave + Statutory Leave Benefits
Hybrid Work - Weekend
Quick virtual interview process

Working Schedule: Rotating between Mon to Sun (Morning: 8.45am to 6.15pm / Afternoon: 11.45am to 9.15pm)
Job Responsibilities:

  • Respond to public enquiries through phone, email, or live chat in a clear and empathetic manner
  • Serve as the first point of contact for users accessing a platform / system
  • Share accurate info and guide users with patience and professionalism
  • Raise complex cases to the relevant team when needed

Requirements:

  • Singaporean only

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
Contact you about potential opportunities.
Delete personal data as it is not required at this application stage.
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Thong Jia Qian (Joyce) - R
ScienTec Consulting Pte Ltd – 11C5781

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