E-Commerce Operations Supervisor

1 week ago

Singapur, Singapore LITTLE FARMS PTE. LTD. Full time

E-Commerce Operations Supervisor Make online orders ✨magically seamless✨ from click to doorstep. Why this role slaps You'll run the engine room of our online store. Think: fast picks, flawless packs, zero oopsies, and happy customers. You'll coach a tight crew and keep the digital shelf spotless.What you'll actually do (aka your superpowers) Own the floor: Lead daily huddles, set the pace, keep picks/pack lines flowing, and sign off on dispatch. Coach the squad: Roster smart, give clear feedback, and celebrate wins loudly. Protect the digital shelf: Spot wrong images, sizes, or prices and get them fixed the same day. Be besties with stock: Support stock-takes, fix variances, and keep consumables ready to roll. Tidy ops, tidy mind: Keep the space audit-ready, 5S-ish clean, and workflow-friendly. Level up processes: Kill bottlenecks, shave minutes, and make data-backed improvements. The scoreboard (how we high-five) UPH (Units Picked per Hour), that's speedy and accurate On-time dispatch across all cut-offs Near-zero picking/packing errors Same-day fixes for any listing glitches You'll vibe with us if you Have 2-4 years in e-comm, grocery, retail ops, or last-mile (lead/supervisor a plus) Love SOPs, dashboards, and turning spreadsheets into action Stay cool when it gets spicy (peaks, promos, holidays) Communicate clearly, coach kindly, and bring great energy to the floor Growth looks like Start as E-Commerce Operations Supervisor , grow into E-Commerce Ops Manager (and beyond). We promote on real impact, not just time served.The goodies Staff perks & discounts, team meals during busy windows Real ownership of KPIs and process improvements Supportive leadership, values-driven culture, and plenty of learning If you're the kind of leader who can turn organized chaos into smooth, satisfying deliveries - let's build something great together.

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