E-Commerce Operations

1 week ago

Singapur, Singapore DIGITAL COLLECTION TRADING PTE. LTD. Full time

About Collection Digital Collection Pte. Ltd. is a Singapore-based cross-border liquor and lifestyle company.We bring together premium Chinese spirits and Asian lifestyle products , operating across both online and offline retail ecosystems.Our business spans: Collection.sg - local e-commerce retail for liquor and lifestyle goods GrabMart / Shopee / Lazada / Foodpanda - online marketplaces Affiliate & Community Network - part-time brand promoters and group leaders driving local sales We are now expanding our e-commerce team to strengthen our digital operations and customer experience.As an E-Commerce Operations , you'll be responsible for the day-to-day management and performance of our online stores.You'll ensure smooth operations across platforms, accurate listings, timely updates, and execution of online campaigns.This role requires a hands-on, detail-oriented individual who enjoys working with data, creative content, and digital tools.Key Responsibilities Manage product listings, descriptions, pricing, and stock levels across all online platforms. Coordinate with suppliers, warehouse, and logistics partners to ensure timely delivery and inventory accuracy. Maintain strong relationships with existing customers to ensure satisfaction and repeat business. Proactively reach out to potential new clients via calls or messages to explore collaboration and sales opportunities. Plan and execute online promotions and campaigns in collaboration with the marketing team. Track store performance metrics: traffic, conversion rate, sales volume, customer feedback. Requirements 1 years of experience in e-commerce operations (FMCG / lifestyle / liquor industry preferred). Familiar with major platforms such as Shopee, Lazada, GrabMart, TikTok Shop . Good understanding of e-commerce backend systems, data tracking, and promotions setup . Strong attention to detail and ability to multi-task under tight timelines. Proficient in Microsoft Excel, Google Sheets, and data analytics tools. Fluent in English; Mandarin proficiency is a plus (to liaise with suppliers from China). Positive, proactive, and collaborative attitude.

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