VP, Relationship Management

VP, Relationship Management - Industrial

Join to apply for the VP, Relationship Management - Industrial role at UOB

VP, Relationship Management - Industrial

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Join to apply for the VP, Relationship Management - Industrial role at UOB

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary: Responsible for managing and growing customer base in the Industrial industry through proactive acquisition of new customers, as well as maintaining good service to existing customers. Ensure high quality services are delivered in accordance with business strategy and budgeted targets set by management.
Key Responsibilities:
1. Manage a portfolio of existing to bank clients (ETB) and develops strategies to identify and target new to bank prospects/customers (NTB) for acquiring bank's products/services. Advantageous if able to bring in NTB through existing contacts.
2. Identifies customer needs and develop appropriate solutions
3. Cultivates relationships with clients to ensure retention and growth of accounts
4. Provides customers with product information and advises on suitability of products based on their financial position and objectives
5. Recommends relevant products to meet specific customer needs
6. Coordinates credit approval process within the bank and monitors approval process to ensure timely responses
7. Assists customers in completing application forms and ensures all necessary documents are submitted for processing
8. Follow up with customers after sales to resolve any problems or issues they may have encountered
9. Participates in cross-functional projects and assumes responsibility for assigned tasks
Qualifications:

• Degree holder preferably in Business Administration / Economics / Commerce or equivalent

• Minimum 10 years of experience in a similar capacity in a commercial bank.

• Experience in marketing, sales, credit assessment and customer service

• Strong interpersonal skills and ability to build lasting relationships with customers

• Good written and verbal communication skills

• Confident, articulate and persuasive with strong selling skills

• Able to work under pressure and meet deadlines

• Resourceful and committed to team success

• Ability to use Microsoft Office applications such as Word, Excel, PowerPoint & Outlook
Additional Requirements
Financial institutions (Inactive), University-Bachelor
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales

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