Onboarding Relationship Manager

Embark on an exciting opportunity as a member of the Onboarding relationship Management team, where you’ll play a pivot role in providing support to bring clients from the respective trading entities on board in an efficient, reliable and controlled manner, minimizing impacts to clients and ensuring they are provided with a Best-In-Class Onboarding service. The team is responsible for all activity relating to the on-boarding of clients on behalf of the Barclays Corporate and Investment Banking businesses in Asia Pacific namely Hong Kong, China, Singapore, Japan, Australia and India. In this role, you will be responsible for ensuring Front office partners/ Clients are provided with an efficient, timely on-boarding process whilst delivering a best-in-class service to both internal and external stakeholders. The role collaborates with Front office, KYC, Product, Credit, Legal and Account Set Up Teams. To thrive in this role, you will need: Essential Skills/Basic Qualifications Bachelor’s Degree or four years’ equivalent work experience in the Onboarding, KYC, Regulatory area. Worked in Financial Services or client facing/client service. Excellent in stakeholder management, written and verbal communication skills. Ability to multi-task and manage heavy volumes of work and prioritize accordingly. Energetic “Can Do” Attitude who must act on own initiative - Proactive and positive attitude and desire to make a difference. Desire to work in a team environment and collaborate with global team in order to complete goals and be self-motivated and highly engaged with a willingness to accept obstacles and work with tight deadlines. Desirable skills/Preferred Qualification: Increase depth of knowledge in AML/KYC, Product, Regulatory, Credit, Legal, Ops and Tech Infrastructure, enabling the ability to challenge inefficiencies along the ETE journey and promote/influence improvement areas. Strong analytical skills and detail oriented, with Strong Microsoft Office Skills (Outlook, Excel). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Purpose of the role To support Wholesale Onboarding with day-to-day processing, reviewing, reporting, and issue resolution. Accountabilities Support with day-to-day Wholesale Onboarding initiatives including KYC processing, reviewing, reporting, trading and issue resolution. Collaboration and engagement with clients/front office to gather Customer Due Diligence information/evidence in order to onboard or refresh a clients KYC in line with documented policy. Collaboration with teams across the bank to align and integrate Wholesale Onboarding processes. Identification of areas for improvement and providing recommendations for change in Wholesale Onboarding processes. Development and implementation of Wholesale Onboarding procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on Wholesale Onboarding performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in Wholesale Onboarding. Participation in projects and initiatives to improve Wholesale Onboarding efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. Partners with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Advise and influence decision making within own area of expertise. Takes ownership for managing risk and strengthening controls in relation to the work you own or contribute to. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. #J-18808-Ljbffr