Client Relationship Manager

3 weeks ago

Singapur, Singapore Talent Acquisition Today Full time

1 day ago Be among the first 25 applicants

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The role requires the incumbent to oversee departmental strategy, resource allocation, and performance monitoring to drive operational excellence.

The role requires the incumbent to coach and develop team members while ensuring alignment with broader business growth objectives.

Responsibilities
  • Supervise and review the day-to-day activities of the Team, ensuring productivity and quality standards are met
  • Coach, mentor, and onboard new staff, delivering career development planning and growth opportunities
  • Manage departmental budgets, financial reporting, and resource planning to meet productivity targets
  • Design and refine business processes to enhance speed, quality, efficiency, and output
  • Establish control and feedback mechanisms to monitor operational performance and compliance
  • Analyze performance data—including financial, sales, and activity reports—to measure goal achievement and uncover improvement areas
  • Prepare and maintain periodic reports to track strategic goal progress for executive review
  • Maintain and strengthen relationships with external business partners to support service delivery
  • Collaborate with other departments to ensure consistent work practices and identify cross-selling opportunities
Requirements
  • Degree in Business Administration or equivalent
  • Minimum 5 years of relevant experience with strong product knowledge
  • Minimum 1 year of experience leading a team
  • Mandatory certifications: BCP, PGI, ComGI, HI
  • Team-player attitude, detail-oriented mindset, and strong sense of accountability
  • Excellent analytical, communication, and time-management skills
  • Proven hunger to learn, adapt, and grow alongside the organization

Skills: accountability, data, drive, career development, financial reporting, management, development planning, productivity, design, communication

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Business Consulting and Services

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