Customer Support Executive

1 week ago

Singapur, Singapore Bio Laboratories Pte Ltd Full time

BioLab has played a leading role in providing a broad range of products and services to the life science research and clinical diagnostics markets over the past 30 years. We focus on serving customers through the innovative and responsible application of science and technology. BioLab prides itself on its efficient customer service and commitment to quality. Established and dynamic, our challenge is to find determined and innovative people to move ahead together, help articulate and own our visions to remain a forerunner in the life science distribution industry. Customer Support Executive (in-door) Brief Job Description Perform sales administration and provide marketing support to the sales team. To be well versed with company products and services by having a good understanding of workflows supporting these products. Maintain a high level of customer care and satisfaction with good and professional communication skills. Responsibilities Handle a diverse range of daily sales administration duties such as sales enquiries, quotation, customer orders and reports. Manage customer orders through timely delivery and customer’s provided delivery schedule. Ensure accurate processing of orders. Communicate and coordinate with internal departments on shipping information. Provide support on freight forwarders quotations to regional distributors/customers. Inventory management - plan, monitor inventory level and allocate stocks. Liaise with suppliers to plan for shipment. Handle shipment discrepancies. Maintain good upkeeping of price lists, brochures and catalogs or other sales promotional materials and samples request. Requirements Possess Diploma or higher, with good command of English. High level computer skills (especially MS Word and Excel). Independent personality with good communication skills. Able to work and interact well with both internal & external parties. Meticulous with paperwork. Must be a team player. Benefits 5-day work week. Medical and Insurance benefits. A salary package commensurate with qualifications and experience will be offered to secure the right person for the above positions. Interested applicants are invited to send resume with recent photograph. Please DO NOT email to any of our other email addresses. (We regret that only short listed candidates will be notified). #J-18808-Ljbffr

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