Boutique Manager

2 weeks ago

Singapur, Singapore Longines Watch Co. Full time

Overview

Join to apply for the Boutique Manager role at Longines Watch Co. Francillon Ltd.

Location: Singapore (Bayfront Avenue 2, Singapore, Singapore). This role reports to the appropriate regional leadership and is based in a Longines brand boutique.

About The Brand

Longines – famous for the elegance of its timepieces – is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.

Job Description

We are looking for a Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store.

Mission and Responsibilities
  • Leading the team to achieve sales targets and operational objectives
  • Achieving sales targets by identifying customers’ needs, recommending the right product and closing the sale
  • Provide support, track sales target achievement, and motivate the team toward achievement of sales
  • Establish and maintain strong, effective relationships with the team and HQ departments
  • Oversee stock level and assortment to ensure compliance with guidelines and optimal levels
  • Lead the team to meet compliance on processes and perform inventory checks according to procedures
  • Allocate and manage manpower in the Team Duty Roster on a monthly basis according to guidelines
  • Ensure the boutique is adequately manned with sufficient manpower
  • Manage customer complaints and report to Management
  • Ensure boutique is maintained according to guidelines
  • Ensure watches are merchandised in accordance with guidelines
  • Ensure POSM are properly stored and storage cabinets are organized, clean and tidy
  • Ensure all sales and stock reports, customer service documents are accurately completed and filed
  • Ensure daily banking of cash collected is performed according to guidelines; report discrepancies immediately
  • Complete reports as needed on team attendance, leave and overtime
Preferred Profile

The ideal candidate will have managerial experience in a retail environment, leading a team to nurture and grow with watch product knowledge, sales expertise, client satisfaction, luxury experience and etiquette.

Professional Requirements
  • Minimum 3 years of team management experience, preferably within the retail or luxury industry
  • Excellent customer relations management and networking skills
  • Excellent people management skills
Languages

English and a local language

Job Location

Bayfront Avenue 2, Singapore, Singapore (Central Singapore)

Company Address

The Swatch Group S.E.A. (S) Pte Ltd No. 2 Boon Leat Terrace # Harbourside Building 2 Singapore Singapore

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Retail
  • Luxury Goods and Jewelry
  • Retail
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