Customer Relations Executive
4 weeks ago
Get AI-powered advice on this job and more exclusive features.
Main Duties and Key Responsibilities:
- Streamline all the commercial and administrative functions of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
- Prepare, with the Accounts Department, all financial and other relevant information for reports to management and provide secretarial assistance to the marina staff.
- Assist with work schedules, staff attendance, holiday records and other HR-administration related data.
- Serve as the prime contact person for all the marina stakeholders and handle their enquiries promptly and professionally.
- In charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink.
- Answer phone calls, direct enquiries, take reservations, and check in/out guests using the computerized reservations and billing system.
- Assist in other duties assigned by the Marina Director.
Job Requirements:
- Preferably a degree holder.
- Able to work on weekends and public holidays.
- Possess nautical knowledge or the willingness to acquire it.
- Have a positive and cheerful disposition with an open and proactive work attitude.
Entry level
Employment typeFull-time
Job functionAdministrative and Customer Service
Industries: Hospitality and Maritime Transportation
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