E-commerce Category Manager

3 days ago


Singapore FairPrice Group Full time
Overview

E-commerce Category Manager (Mothercare & Babycare)

This role will be leading a category within the Ecommerce products team. Responsible for driving significant growth in category GMV and margin. This role demands a strategic focus on customer-centricity and achievement of key performance indicators within your categories including improving market share, customer satisfaction (NPS).

Key Responsibilities
  • Develop and execute strategies to achieve category GMV and margin growth targets.
  • Maintain a strong focus on customer satisfaction and ensure alignment with customer needs, through providing what the customer wants in terms of assortment and value
  • Analyze market trends and data to inform category strategy and decision-making
  • Achieve category sales, profit and income goals and objectives through developing and implementing strategic business plans for the assigned categories
  • Develop, implement, and manage an optimum product mix that focuses on customers' needs.
  • Establish collaborative brand/supplier/seller relationships to maximise income/terms/discounts to improve sales and profitability of category
Qualifications
  • Previous E-Commerce and Grocery / Retailer experience (min. 3 years)
  • Strong interest in food and grocery / retail
  • Possess experience in Mothercare or Babycare related products
Details
  • Location: FairPrice Hub (next to Joo Koon MRT Station)
  • Work Arrangement: Hybrid, 3 days Work from Office (WFO)
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Strategy/Planning, Analyst, and Product Management
Industries
  • Retail
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