
E-commerce Category Manager
3 days ago
E-commerce Category Manager (Mothercare & Babycare)
This role will be leading a category within the Ecommerce products team. Responsible for driving significant growth in category GMV and margin. This role demands a strategic focus on customer-centricity and achievement of key performance indicators within your categories including improving market share, customer satisfaction (NPS).
Key Responsibilities- Develop and execute strategies to achieve category GMV and margin growth targets.
- Maintain a strong focus on customer satisfaction and ensure alignment with customer needs, through providing what the customer wants in terms of assortment and value
- Analyze market trends and data to inform category strategy and decision-making
- Achieve category sales, profit and income goals and objectives through developing and implementing strategic business plans for the assigned categories
- Develop, implement, and manage an optimum product mix that focuses on customers' needs.
- Establish collaborative brand/supplier/seller relationships to maximise income/terms/discounts to improve sales and profitability of category
- Previous E-Commerce and Grocery / Retailer experience (min. 3 years)
- Strong interest in food and grocery / retail
- Possess experience in Mothercare or Babycare related products
- Location: FairPrice Hub (next to Joo Koon MRT Station)
- Work Arrangement: Hybrid, 3 days Work from Office (WFO)
- Mid-Senior level
- Full-time
- Strategy/Planning, Analyst, and Product Management
- Retail
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