Sales & Marketing Support Executive (Lead Generation)

2 weeks ago

Singapur, Singapore Hai Leck Holdings Full time

The Lead Generation & Marketing Support Specialist will focus on identifying potential clients, promoting our outsourced customer service solutions, and supporting sales and marketing initiatives. Key Duties & Responsibilities Research and identify potential business leads using online platforms, databases, and industry-specific tools Conduct cold outreach (calls, emails, social media) to promote contact centre and BPO services to prospects Initiate and manage lead engagement through calls, email campaigns, and video conferencing Present tailored business proposals and deliver compelling demo sessions to prospective clients Create and customize sales presentations and marketing materials aligned with the company’s branding and service offerings Collaborate with the sales team to support customer acquisition and retention strategies Analyze market trends, industry shifts, and competitor offerings to refine outreach strategies Qualifications & Experience Tertiary qualifications in Marketing, Business, Communications, or a related field At least 2 years of experience in lead generation, sales support, or customer service—ideally in the BPO or outsourcing industry Other Requirements Experience with SEO, social media marketing, and digital design tools (e.g., Canva, Adobe) Familiarity with contact centre AI tools such as conversational AI Platforms, chatbots, virtual agents, speech analytics tools, AI powered CRM/ Quality Management tools Proactive, self-motivated, and skilled in problem-solving and initiative-taking Strong communication and interpersonal skills, with the ability to engage corporate clients #J-18808-Ljbffr

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