End User Support Executive

3 weeks ago

Singapur, Singapore FLINTEX CONSULTING PTE. LTD. Full time

JD – End User Computing / AV Support Analyst

Role and Responsibilities

• Provide technical support for computers, networks (LAN/WiFi), and business apps.

• Make updates or changes to company systems as needed.

• Set up computers with standard company software.

• Install and configure hardware/software for users efficiently and professionally.

• Troubleshoot and fix IT problems.

• Maintain and monitor IT systems, hardware, and applications.

• Support video and audio-conferencing events.

• Manage external IT providers (e.g., service desk).

• Answer tech-related questions and meet service standards.

• Train users on company systems and software.

• Manage IT inventory.

• Be available for support outside regular working hours if needed.

• Monitor communication and conferencing systems to ensure they work well.

• Support users in both local and remote offices.

• Handle user-reported incidents and service requests.

Job requirements

• Basic knowledge of desktop support and LAN/WiFi systems.

• Strong understanding of computer hardware, Windows, Mac, and common software.

• Familiar with smartphones/tablets, Android, and iOS devices.

• Good experience using video conferencing tools like Zoom and MS Teams.

• Hands-on experience with Office 365 and Azure admin portals.

• Able to learn new tech skills and work independently.

• Works professionally, follows procedures, and keeps accurate records.

• Comfortable solving problems in a complex IT environment across multiple systems.

• Team player who shares knowledge and learns from others.

• Strong verbal and written communication skills.

• Maintains professionalism, stays calm under pressure, and handles conflict well.

Qualifications and Experience

•

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V4 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi , Office 365, products, Internet Web Browsers, Zoom,

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

Preferred Skills

• Excellent people, communication, and presentation skills.

• Experience with Power Automate, Python and PowerShell will be a plus.

• Analytical, proactive, detail-oriented, and eager to learn new technologies.

• Ability to work independently, takes initiative, stays positive, and collaborates well with others

#J-18808-Ljbffr

  • IT Support Executive

    2 weeks ago

    Singapur, Singapore GOLDTECH RESOURCES PTE LTD Full time

    Overview About the Role: End User Services is the frontline IT support team responsible for ensuring a smooth digital experience for all employees. This team focuses on delivering user-centric services, supporting day-to-day IT operations, and measuring success through service-level objectives and user satisfaction. Key Responsibilities Provide on-site and...

  • Desktop Support Engineer

    3 weeks ago

    Singapur, Singapore MINDTECK SINGAPORE PTE LTD Full time

    Overview A full-time position working at designated client site, required to provide high-quality, onsite technical and troubleshooting services covering below support activities within the required SLA time frame Responsibilities Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of...

  • End User IT Support

    2 weeks ago

    Singapur, Singapore RMA CONTRACTS PTE. LTD. Full time

    Job Description Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners. Responsibilities Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners. Manage processes and data to meet the quality...

  • End User Computing

    1 day ago

    Singapur, Singapore Tata Consultancy Services Asia Pacific Pte Ltd Full time

    JD 1: Deskside Engineer Role: Deskside Support Engineer Required Technical Skill Set: Laptop and Printer Troubleshooting skills Desired Experience Range: 4+ Years of Experience Location of Requirement: Singapore Support Window: 15*7 Must-Have Windows 11 Operating system knowledge, Troubleshooting hardware and software related issues. System Administration...

  • UIUX Designer

    3 weeks ago

    Singapur, Singapore User Full time

    Responsibilities Conduct user research, competitive analysis, and usability testing to understand user needs and behaviors. Create wireframes, prototypes, storyboards, and user flows that effectively communicate design ideas. Design intuitive, clean, and engaging UI layouts for web and mobile applications. Collaborate with developers to ensure design...

  • IT User and Application Support Manager

    3 weeks ago

    Singapur, Singapore EFG International AG Full time

    We are seeking a skilled and detail-oriented IT Specialist to support and manage our desktop systems and business-critical applications. The ideal candidate will ensure the smooth operation of our IT systems, provide end-user support, maintain security protocols, and contribute to ongoing IT projects and improvements. Key Roles & Responsibilities The key...

  • Information Technology

    3 weeks ago

    Singapur, Singapore Singapore Airlines Full time

    Information Technology - End User Computing (EUC) Engineer Job Description The successful candidate will join the SIA Group's IT Infrastructure team. In this role, you will play a pivotal part in driving the transformation of End-User Computing (EUC) through the integration of AI-driven solutions and automation, ensuring a secure, efficient, and...

  • VP/AVP, End User Collaborative Service

    3 weeks ago

    Singapur, Singapore DBS Bank Full time

    VP/AVP, End User Collaborative Service (Engineering), Future Ready Technology, Group Technology Join to apply for the VP/AVP, End User Collaborative Service (Engineering), Future Ready Technology, Group Technology role at DBS Bank VP/AVP, End User Collaborative Service (Engineering), Future Ready Technology, Group Technology 3 days ago Be among the first...

  • Site IT Support Engineer

    3 weeks ago

    Singapur, Singapore NTT SINGAPORE PTE. LTD. Full time

    Employer: NTT DATA Singapore Pte. Ltd.Work Location: Woodlands (Client Site – Leading Semiconductor Equipment Manufacturer)Employment Type: 12 Months Agency Contract (Renewable) About the Role We are seeking a hands-on Site IT Support Engineer with experience in VIP/end-user support, SCCM management, and enterprise IT service delivery. You will...

  • Trading Product Design Lead/Director

    3 weeks ago

    Singapur, Singapore Space Executive Full time

    Job Overview We are seeking a visionary Design Lead/Director with deep expertise in cryptocurrency, futures, or fintech to define the user experience and visual identity for a global audience. This is a high-impact role where you will build and lead a talented design team, drive product innovation, and be instrumental in enhancing platform security,...