IT Support Executive

2 weeks ago

Singapur, Singapore GOLDTECH RESOURCES PTE LTD Full time

Overview

About the Role: End User Services is the frontline IT support team responsible for ensuring a smooth digital experience for all employees. This team focuses on delivering user-centric services, supporting day-to-day IT operations, and measuring success through service-level objectives and user satisfaction.

Key Responsibilities
  • Provide on-site and deskside IT support at the HQ and various remote locations.
  • Set up and configure laptops and desktops, including BitLocker and FileVault recovery processes.
  • Perform troubleshooting and deployment of endpoint devices (laptops, desktops, peripherals).
  • Use remote support tools (e.g., BeyondTrust) to assist users effectively.
  • Participate in rollout projects such as OS upgrades, tech refresh, and security tool implementations.
  • Communicate clearly with users across different departments and levels.
  • Carry out other related IT support duties as assigned.
Requirements
  • At least 1 year of experience in desktop, field, or end-user IT support.
  • Strong knowledge of Windows OS, macOS, and Google Workspace.
  • Experience with endpoint encryption tools like BitLocker and FileVault.
  • Familiarity with remote support platforms such as BeyondTrust.
  • Willingness to travel for on-site support.
  • Strong communication skills and ability to work with users at all levels.
  • Proven problem-solving skills and ability to work independently in a fast-paced environment.
Attributes We’re Looking For
  • Positive, team-oriented mindset with a passion for customer service.
  • Strong interpersonal and communication skills.
  • Composed and patient when handling technical issues under pressure.
  • A proactive approach and willingness to go the extra mile.
  • Demonstrated track record of providing effective and reliable end-user IT support.
Application Information

Please send your detailed resume in MS Word format to with

  • Education Level
  • Working experiences
  • Each employment background
  • Reason for leaving each employment
  • Last drawn salary
  • Expected salary
  • Date of availability
#J-18808-Ljbffr

  • Marketing and Events Executive

    3 weeks ago

    Singapur, Singapore PALO IT Full time

    Overview PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We are a World Economic Forum New Champion and a B Corp-certified company. As a...

  • Marketing and Events Executive

    3 weeks ago

    Singapur, Singapore PALO IT Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from PALO IT Who We Are Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet,...

  • Channel Sales Director

    3 weeks ago

    Singapur, Singapore Spinnaker Support Full time

    Join to apply for the Channel Sales Director role at Spinnaker Support Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and...

  • Channel Sales Director

    3 weeks ago

    Singapur, Singapore Spinnaker Support Full time

    Overview Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations in 104 countries. Our...

  • Marketing and Events Executive

    3 weeks ago

    Singapur, Singapore PALO IT Full time

    Overview PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We\'re proud to be a World Economic Forum New Champion, and a B Corp-certified...

  • Application Support Analyst

    2 weeks ago

    Singapur, Singapore NEURONES IT ASIA PTE. LTD. Full time

    We are looking for an Application Support Analyst, and your role is as below: You'll support clients across APAC while ensuring platform availability for global users 24/7. The role requires an understanding of both technical infrastructure and client experience. Responsibilities Client-Facing Incident Management Own client-impacting incidents from detection...

  • Managing Partner

    7 days ago

    Singapur, Singapore Keller Executive Search Full time

    Managing Partner (Principal Partner) - Executive Search #522 Location: Singapore Type: Independent Contractor / Partnership Compensation: Commission-based with strong upside About Keller Keller is a global executive search firm focused on senior leadership and C-suite hires. We are strengthening our presence across Asia and seeking a Managing Partner...

  • Managing Partner

    2 weeks ago

    Singapur, Singapore Keller Executive Search Full time

    Overview Managing Partner (Principal Partner) - Executive Search #522 Compensation: Commission-based with strong upside. Location: Singapore Type: Independent Contractor / Partnership About Keller Keller is a global executive search firm focused on senior leadership and C-suite hires. We are strengthening our presence across Asia and seeking a Managing...

  • Managing Partner

    2 weeks ago

    Singapur, Singapore Keller Executive Search Full time

    Overview Keller Singapore Location: Singapore Type: Independent Contractor / Partnership Compensation: Commission-based with strong upside; About Keller Keller is a global executive search firm focused on senior leadership and C-suite hires. We are strengthening our presence across Asia and seeking a Managing Partner (Principal Partner) to establish and...

  • Executive, Outreach

    3 weeks ago

    Singapur, Singapore STROKE SUPPORT STATION Full time

    Who Are We: Stroke Support Station (S3) is a non-profit organization in Singapore dedicated to enhancing the quality of life for stroke survivors and their caregivers. S3 provides a range of programs focused on rehabilitation, empowerment, and community reintegration. Through specialized activities, wellness programs, and caregiver support, S3 aims to...