Manager, Client success

5 days ago

Singapur, Singapore Jampp Full time
Overview

Position Description: We are looking for an outstanding Client Success Manager to join our growing global team

The Client Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal is to deliver outstanding results for our customers.

Jampp is looking for a Client Success Manager to balance long-term relationships with the day-to-day tactical management of our customer's mobile marketing campaigns, understanding the performance and consistently spotting new growth opportunities. You will need to bring a commercial and strategic acumen analytical mindset together with a detail-oriented and data-driven focus in order to build and grow long-term business partnerships with our customers.

We are looking for people with high expertise, enthusiasm, and a true passion for mobile app marketing. If you are willing to work in a fast paced environment while providing an outstanding level of service, you might be the candidate we are looking for

What you\'ll do
  • Serve as customers’ primary point of contact – building strong and lasting relationships with key players in the mobile programmatic space.
  • Own communication with customers and liaise with internal teams to ensure positive outcomes and overcome roadblocks.
  • Have a comprehensive understanding of our customers’ needs and business. Ensure their goals are met and provide strategic counsel.
  • Identify growth opportunities (cross-sell & upsell).
Campaign Management & Strategy
  • Expertly troubleshoot and resolve escalated customer issues, seizing such opportunities to help your team learn and grow.
  • Work closely with our product and sales teams to help drive forward key projects across the company.
  • Lead strategic campaigns autonomously - be responsible for the planning and revision of our mobile marketing campaigns using Jampp’s programmatic tools at your fingertips.
  • Structure insightful analyses to improve and understand campaigns’ performance.
  • Provide reports and identify challenges, opportunities and recommendations for both our internal teams and our customers to continuously improve operation in Jampp.

This isn’t an exhaustive list. At Jampp we firmly believe in autonomy, so we look for smart people who see the opportunity for improvement, and are proactive enough to make it happen.

What we look for
  • Graduated in Business Administration, Marketing or have a comparable proven academic record.
  • Commercial Drive & customer focused profile.
  • 3-5 years experience in a client-facing roles (Customer Success, Account Management, Sales, or Consulting).
  • Proficient at data handling, analysis and report building
  • Superior attention to detail with a high level of accuracy in completing tasks.
  • Fluency in english is a must (both written and speaking). Mandarin, Japanese or Korean is a plus
  • Ambitious self-starter who enjoys a good challenge and continuous learning.
  • You are someone that others enjoy working with due to your competence and positive attitude.
What we offer
  • Learn a ton about the hottest area of growth in Internet advertising - Mobile
  • A great level of responsibility from day one and the chance to develop your potential without limitations.
  • Office and remote work balance
  • A structured remote onboarding process and continuous training with a supportive team. We win together
#J-18808-Ljbffr

  • Manager/Senior Manager Client Success

    5 days ago

    Singapur, Singapore MCI Australia Full time

    Join to apply for the Manager/Senior Manager Client Success role at MCI Australia Job Description Posting Start Date: 08/05/2025Job Title: Manager/Senior Manager Client Success We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power...

  • Manager/Senior Manager Client Success

    5 days ago

    Singapur, Singapore MCI Group Full time

    Job Title: Manager/Senior Manager Client Success We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people...

  • Client Success Operations Specialist

    5 days ago

    Singapur, Singapore Edgelab Full time

    8 hours ago Be among the first 25 applicants Role SummaryWe are looking for a Job DescriptionRole SummaryWe are looking for a Client Success Operations Specialist to streamline and support the operations of our Client Success and Client Relationship teams. This role is pivotal in driving efficiency, data accuracy, and operational compliance, enabling...

  • Client Success Operations Specialist

    5 days ago

    Singapur, Singapore Evooq SA Full time

    Overview Client Success Operations Specialist – Location: Singapore. Contract type: Full-time Permanent. Work Environment: Hybrid – 3 days in the office a week. Evooq is building an ecosystem of solutions that combine data, technology and investment expertise. The Client Success Team ensures new platform capabilities are delivered and fully adopted by...

  • Client Success Operations Specialist

    5 days ago

    Singapur, Singapore Evooq Full time

    Company Evooq Role Client Success Operations Specialist Location Singapore Contract type Full-time Permanent Work Environment Hybrid — 3 days in the office a week Evooq is building an ecosystem of solutions that combine data, technology and investment expertise. Our mission is to enable finance professionals to work smarter by simplifying...

  • Client Success Operations Specialist

    5 days ago

    Singapur, Singapore Evooq Full time

    Overview Client Success Operations Specialist Location: SingaporeContract type: Full-time PermanentWork Environment: Hybrid- 3 days in the office a week At Evooq, we are building an ecosystem of solutions that combine data, technology and investment expertise. Our mission is to enable finance professionals to work smarter by simplifying workflows, maximizing...

  • Client Success Director

    5 days ago

    Singapur, Singapore Straight Up Full time

    4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Client Success Director – Remote | Strategic Growth Role in a People-First EnvironmentAre you ready to take your professional experience and apply it in a new, deeply rewarding direction? If you have a background in customer engagement, relationship...

  • Client Success Director

    5 days ago

    Singapur, Singapore Straight Up Full time

    Overview Client Success Director – Remote | Strategic Growth Role in a People-First Environment Are you ready to apply your professional experience in a new, deeply rewarding direction? If you have a background in customer engagement, relationship management, or consultative sales—and you’re seeking a role that values purpose, contribution, and high...

  • Client Success Associate

    5 days ago

    Singapur, Singapore Syfe Full time

    About Syfe Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage. The Syfe team...

  • Director of Client Success

    5 days ago

    Singapur, Singapore Straight Up Full time

    Overview We are seeking a Director of Client Success to join our globally distributed team. This is a remote role built on a commission-only, performance-aligned structure—ideal for professionals who value outcomes and want to create lasting impact through meaningful work. About Us We are an internationally active organization delivering digital leadership...