Application Support Engineer

3 weeks ago


Singapur, Singapore NETS Full time

Join to apply for the Application Support Engineer (Base24) role at NETS The Application Support Engineer will be part of a team of engineers who will be required to play a crucial role in troubleshooting, resolving technical issues, and carrying out day to day operational activities primarily responsible for providing application support to a suite of Payments System applications in production to ensure maximum service uptime. The incumbent should be proficient in ACI BASE24 applications & Nonstop platform and possess strong analytical and problem-solving skills. Responsibilities Provide quality day-to-day L2 Production support for ACI Base24 applications, troubleshooting, identifying root causes, and implementing solutions. Coordinate and support infrastructure maintenance & security patching activities. Manage new application releases, adhering to the best practices of the release management process Collaborate with various teams including Development, Infrastructure, Vendors, Security and Change management teams, to provide seamless support for the business. Manage Production issues by responding in a timely per the Service Level Agreement with the Business Enhance existing support process to maintain/improve service level & quality. Monitor application performance with Prognosis tools and identify improvement areas. Document support processes, procedures, and troubleshooting steps. Participate in on-call rotations for after-hours support. Requirements Bachelor’s degree in computer science or other related Technology disciplines in medium to large organizations At least 5 years of experience in the programming languages such as: TAL, C, C++, COBOL, ENSCRIBE Prior experience with Base24 Applications such as: Base24-Classic and Base24-EPS modules – POS Device Handler, POS Authorization, Host and Interchange ISO8583 Interfaces Expertise in HP Nonstop tools like FUP, SCUP, Peruse, Inspect, Debug, Spoolcom, Pathway, Enform, DDL, Guardian Procedure calls, TCP/IP programing, TMF In-depth understanding of Online Transaction Processing Experience with end-to-end systems development life cycles and standards in HPE Nonstop development environment A proactive team player who thrives in a fast-paced dynamic environment Excellent problem-solving and analytical skills Strong communication (both written and verbal) and interpersonal skills Application Support Domain with skills for managing and troubleshooting the Production issues Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Banking and Financial Services #J-18808-Ljbffr



  • Singapur, Singapore Peoplebank Asia Full time

    Join to apply for the Application Support Engineer role at Peoplebank Asia Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Peoplebank Asia Overview Functional Helpdesk Analyst Responsibilities Ensure that all requests are properly logged and categorised, tracked, followed up end-to-end, resolved, and closed....


  • Singapur, Singapore We+ Asia Full time

    We are looking for a skilled and proactive Business Application Support Engineer to join a dynamic Singapore team. This role is pivotal in providing robust frontline support for our critical business applications, ensuring optimal performance and stability. The successful candidate will blend technical support with light development to resolve issues,...


  • Singapur, Singapore Helius Technologies Full time

    We are seeking an Application Support Engineer to provide end-to-end support, troubleshooting, and maintenance for applications and backend services. The role requires strong expertise in Python and Flutter, with hands-on experience using GitHub and Copilot to support a modern application environment. Key Responsibilities Provide L1–L3 support for backend...


  • Singapur, Singapore EF Software Pte. Ltd. Full time

    Application Support Engineer Company: EF SOFTWARE PTE. LTD. Location: 998 TOA PAYOH NORTH Employment Type: Full Time Level: Executive Experience: 1 year exp Industry: Consulting, Customer Service, Information Technology, Repair and Maintenance Salary: $2,800 to $3,200 Monthly 11 applications Posted 22 Sep 2025 Closing on 22 Oct 2025 Skills: Information...


  • Singapur, Singapore Assurance Technology Pte Ltd Full time

    Job Responsibilities Provide guidance to the application user Provide application troubleshooting Log, elevate, and follow through with issues raised by users Support in the testing of new applications and enhancement patches Conduct training for users on the use of the application Job Requirements Diploma in IT or relevant discipline Possess good...


  • Singapur, Singapore NETS Full time

    Overview Join to apply for the Application Support Engineer role at NETS . The incumbent will assist in operational tasks such as 24x7 day‑to‑day support, ensure stability of environments, monitor alerts, and perform incident and problem management. The incumbent will also participate in application deployments and assist external parties, e.g....


  • Singapur, Singapore OCBC Full time

    Join to apply for the Application Support Engineer role at OCBC As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We provide support, services, solutions, and career paths that meet their individual needs and desires. We invite you to build the bank of the future....


  • Singapur, Singapore GNA ENGINEERING PTE. LTD. Full time

    Responsibilities Provide software application support, troubleshooting and bug fixing related to the maintained Software Applications. Involve in implementation of application enhancements as and when require. Communicate with end users, customer’s IT team and support engineers from other application vendors to understand the production issues and advise...


  • Singapur, Singapore EPS Consultants Full time

    Job Responsibilities The Candidate will be responsible for ensuring all application systems remain in good working order. The Candidate is expected to support new application systems when they become operational. The Candidate should perform routine checks diligently and escalate anomalies to the Project Manager. They should also show initiative in...


  • Singapur, Singapore NUBITEL TECHNOLOGY PTE. LTD. Full time

    Application Support Engineer Job Responsibilities Gather, analyse and document users’ requirements. Analyse data, system logs and provide feedback to Product Manager for product improvements. Troubleshoot issues and perform timely recovery during incident. Act as a Point of Contact for Business-As-Usual service management, familiar with the unique business...