Operations Remittance Specialist

4 weeks ago

Singapore REVUP PROSERVICES PTE. LTD. Full time

Job Responsibilities:

1. Transaction Processing:

  • Process and verify remittance transactions (domestic and international) in a timely and accurate manner
  • Ensure all transactions are compliant with banking regulations and company policies
  • Handle remittance requests, including fund transfers, payments, and foreign currency exchanges.
  • Ensure timely processing of customer requests including funds transfer, currency exchange, inward/outward remittance, and account management
  • Process operational matters such as SWIFT Telegraphic transfer, system testing, and other ad-hoc duties as needed
  • Assist Relationship Managers (RM) to handle customer requirements

2. Customer Support:

  • Assist clients with inquiries related to remittance services, providing solutions to resolve issues efficiently
  • Offer support for any transaction disputes or errors and ensure prompt resolution

3. Compliance & Risk Management:

  • Ensure all remittance operations comply with local, regional, and international regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
  • Monitor suspicious transactions and report any compliance issues to the relevant departments

4. System & Data Management:

  • Maintain accurate records of remittance transactions in banking systems
  • Work with IT teams to resolve system issues and ensure smooth remittance processing
  • Generate and analyze reports for management and regulatory purposes

5. Collaboration:

  • Work closely with other departments such as finance, compliance, and customer service to ensure seamless transaction processing
  • Liaise with correspondent banks, clearing agents, and other external entities as required

6. Training & Development:

  • Stay updated with the latest trends and regulations in remittance services
  • Participate in training programs to enhance knowledge and operational efficiency

Job Requirements

  • Possess at least a Diploma/ Higher Diploma in any field
  • At least 3 years of experience in banking operations , particularly in remittance or payments processing
  • Good command of written and spoken English and Mandarin, as this role requires email correspondence, and periodic reports in both English and Chinese for Singapore Branch and HQ in Taiwan
  • Knowledge of SWIFT message
  • Awareness of risk controls, local and overseas market practices, and regulatory requirements

*We regret to inform that only shortlisted candidates would be notified

EA License Number

Vivian Chen

R

EA 24C2366

#J-18808-Ljbffr

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