Operations Remittance Specialist

4 days ago

Singapore REVUP PROSERVICES PTE. LTD. Full time

**Operations Remittance Specialist**

1. Transaction Processing:

- Process and verify remittance transactions (domestic and international) in a timely and accurate manner
- Ensure all transactions are compliant with banking regulations and company policies
- Handle remittance requests, including fund transfers, payments, and foreign currency exchanges.
- Ensure timely processing of customer requests including funds transfer, currency exchange, inward/outward remittance, and account management
- Process operational matters such as SWIFT Telegraphic transfer, system testing, and other ad-hoc duties as needed
- Assist Relationship Managers (RM) to handle customer requirements

2. Customer Support:

- Assist clients with inquiries related to remittance services, providing solutions to resolve issues efficiently
- Offer support for any transaction disputes or errors and ensure prompt resolution

3. Compliance & Risk Management:

- Ensure all remittance operations comply with local, regional, and international regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
- Monitor suspicious transactions and report any compliance issues to the relevant departments

4. System & Data Management:

- Maintain accurate records of remittance transactions in banking systems
- Work with IT teams to resolve system issues and ensure smooth remittance processing
- Generate and analyze reports for management and regulatory purposes

5. Collaboration:

- Work closely with other departments such as finance, compliance, and customer service to ensure seamless transaction processing
- Liaise with correspondent banks, clearing agents, and other external entities as required

6. Training & Development:

- Stay updated with the latest trends and regulations in remittance services
- Participate in training programs to enhance knowledge and operational efficiency

**Job Requirements**
- Possess at least a **Diploma/ Higher Diploma in any field**:

- At least **3 years of experience in banking operations**, particularly in remittance or payments processing
- Knowledge of SWIFT messageAwareness of risk controls, local and overseas market practices, and regulatory requirements

Bexlyn Chiu

R1985241

EA24C2366

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