
Operations Remittance Specialist
3 days ago
Operations Remittance Specialist
1 year direct contract (subject to renewal/conversion)
Transaction Processing:
Process and verify remittance transactions (domestic and international) in a timely and accurate manner
- Ensure all transactions are compliant with banking regulations and company policies
- Handle remittance requests, including fund transfers, payments, and foreign currency exchanges.
- Ensure timely processing of customer requests including funds transfer, currency exchange, inward/outward remittance, and account management
- Process operational matters such as SWIFT Telegraphic transfer, system testing, and other ad-hoc duties as needed
Assist Relationship Managers (RM) to handle customer requirements
Customer Support:
Assist clients with inquiries related to remittance services, providing solutions to resolve issues efficiently
Offer support for any transaction disputes or errors and ensure prompt resolution
Compliance & Risk Management:
Ensure all remittance operations comply with local, regional, and international regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements
Monitor suspicious transactions and report any compliance issues to the relevant departments
System & Data Management:
Maintain accurate records of remittance transactions in banking systems
- Work with IT teams to resolve system issues and ensure smooth remittance processing
Generate and analyze reports for management and regulatory purposes
Collaboration:
Work closely with other departments such as finance, compliance, and customer service to ensure seamless transaction processing
Liaise with correspondent banks, clearing agents, and other external entities as required
Training & Development:
Stay updated with the latest trends and regulations in remittance services
- Participate in training programs to enhance knowledge and operational efficiency
Job Requirements
- Possess at least a Diploma/ Higher Diploma in any field
- At least 3 years of experience in banking operations , particularly in remittance or payments processing
- Knowledge of SWIFT message
Awareness of risk controls, local and overseas market practices, and regulatory requirements
Interested applicants may apply, alternatively you may send in your CV to
Bexlyn Chiu
R1985241
EA24C2366
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