Business Analytics Lead

Overview

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We are looking for a Business Analytics Lead supporting the China Merchant Sales team, to drive data-informed strategies and operational excellence. This role requires strong analytical capabilities, business acumen, and fluency in business-level Chinese to collaborate with stakeholders across China and Singapore. You will be part of the APAC and China Merchant Analytics team, a dynamic group of data professionals partnering with Sales, Marketing, Product, and Strategy to drive data-informed decisions that support the growth and success of merchants in the region.

Our beliefs guide how we conduct business every day. We live by our core values of Inclusion, Innovation, Collaboration, and Wellness. These values help us work as one global team with our customers at the center of everything we do.

Job Description Summary

As a Business Analytics Lead supporting the China Merchant Sales team, you will play a critical role in driving data-informed strategies and operational excellence. The role requires strong analytical capabilities, business acumen, and fluency in business-level Chinese to collaborate with stakeholders across China and Singapore. You will join the APAC and China Merchant Analytics team to empower PayPal’s merchant sales organization with actionable insights. Our team partners with stakeholders across Sales, Marketing, Product, and Strategy to drive data-informed decisions that support the growth and success of merchants across the region.

Your way to impact

You will leverage data and insights to support strategic decision-making, optimize sales performance, and identify growth opportunities for Chinese merchants. Your work will influence how PayPal engages with and supports one of its most dynamic merchant segments.

Responsibilities

• Partner with China Merchant Sales leaders to define KPIs, track performance, and identify actionable insights.
• Conduct deep-dive analyses on merchant behavior, sales trends, and market dynamics.
• Develop dashboards and reports to support business reviews and strategic planning.
• Collaborate with global and regional teams to align on data definitions, tools, and best practices.
• Translate business needs into data requirements and work with data engineering teams to ensure data availability and quality.
• Communicate findings and recommendations clearly to both technical and non-technical stakeholders in English and Chinese.

What you need to bring

• 5+ years of experience in business analysis, sales operations, or a related field.
• Strong analytical and problem-solving skills with proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI).
• Experience working with sales or merchant data in a fast-paced, tech-driven environment.
• Excellent communication and presentation skills in both English and Mandarin Chinese (business-level fluency required).
• Ability to manage multiple priorities and stakeholders across geographies.
• Bachelor's degree in Business, Economics, Data Science, or a related field.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit

For the majority of employees, PayPal\'s balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are

To learn more about our culture and community visit

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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