Senior Executive

3 days ago

Singapur, Singapore Sea-lead Full time
Senior Executive - Business Process Management

Department: Business Process Management

Experience required: 2 - 4 years

Job title: Business Process team

Grade: (Specify Grade)

Department: Business Process Management

Direct reports: N/A

Reporting to: (Specify Supervisor)

Dotted line reporting: N/A

Job purpose: The Business Process team supports and coordinates global process improvements and training initiatives. This role oversees standardized process implementation, supports training program rollouts, and assists in performance management through KPI tracking, data analysis, and operational excellence initiatives.

Main tasks and responsibilities:

  1. Training Rollout Coordination
  2. Coordinate global onboarding and refresher training for agents.
  3. Maintain training materials reflecting process changes.
  4. Schedule and monitor regional training sessions for participation and compliance.
  5. Gather feedback and continuously improve training content and delivery.
  1. Performance Management Support
  2. Assist in managing performance frameworks related to business processes.
  3. Analyze and report KPIs to identify trends and gaps.
  4. Prepare performance reviews, dashboards, and executive reports.
  5. Contribute to initiatives enhancing process adoption and consistency.
  6. Coordinate with process owners, regional leads, and training teams for alignment.
  7. Support change management efforts by reinforcing messaging and process clarity.

Key interactions (Internal | External): External: Customers

Education requirements: Bachelor’s degree in operations or related fields; proficiency in MS Office (Excel)

Language requirements: (Specify Language Requirements)

Background and experience: 2–4 years in business process improvement, training, or operations support; shipping knowledge required; process improvement and SAP knowledge advantageous.

Competencies and skills:

  • Time management and organizational skills
  • Strong process mapping skills
  • Excellent communication and stakeholder management skills
#J-18808-Ljbffr

  • Senior Human Resources Manager

    1 day ago

    Singapur, Singapore Space Executive Full time

    The Senior Manager, Human Resources plays a pivotal leadership role in shaping and executing the HR strategy in alignment with the organization’s vision and goals. Partnering closely with senior management, this role drives a wide spectrum of HR initiatives to build a high-performing workforce and an engaging, inclusive culture. This position requires a...

  • Senior Financial Controller

    3 days ago

    Singapur, Singapore Space Executive Full time

    Overview Senior Financial Controller (10 to 15 years exp) – Leading FinTech Group. This is a high-impact leadership role with broad oversight of group financial reporting and compliance, and a key contributor to the company’s future U.S. IPO readiness. The role offers significant visibility with senior leadership and cross-functional stakeholders. ...

  • Head of Engineering

    3 days ago

    Singapur, Singapore Space Executive Full time

    Head of Engineering / CTO – Fintech (Brokerage & Exchange) A new fintech venture in the brokerage and exchange space is seeking a highly hands-on senior technology leader (Head of Engineering / CTO). This role will be central in building the firm’s core technology platforms from the ground up, while also coordinating with group-level resources across...

  • Legal Counsel, Corporate M&A/Real Estate/REIT

    3 days ago

    Singapur, Singapore Space Executive Full time

    Legal Counsel (4 to 10 PQE) - Digital Infrastructure Company Legal Counsel (4 to 10 PQE) - Digital Infrastructure Company 11 hours ago Be among the first 25 applicants Direct message the job poster from Space Executive Recruiting the world's best Legal & Compliance talents- Our client is a fast-growing data centre developer and operator with a strong track...

  • Legal Counsel

    3 days ago

    Singapur, Singapore Space Executive Full time

    Legal Counsel (3-6 PQE), Corporate/Projects/Financing Legal Counsel (3-6 PQE), Corporate/Projects/Financing 1 day ago Be among the first 25 applicants Direct message the job poster from Space Executive Recruiting the world's best Legal & Compliance talents- We are partnering with a Singapore-headquartered conglomerate with a strong presence across the...

  • Tax Director

    3 days ago

    Singapur, Singapore AP Executive - Global Executive Search Agency Full time

    Join to apply for the Tax Director - Vice President, Investments - Singapore role at AP Executive - Global Executive Search Agency 3 days ago Be among the first 25 applicants Join to apply for the Tax Director - Vice President, Investments - Singapore role at AP Executive - Global Executive Search Agency We are seeking a Director/Vice President, Tax to...

  • Technical Director/Director

    3 days ago

    Singapur, Singapore Page Executive Full time

    Overview Technical Director/Director (Engineering Design Consultancy) role at Page Executive. This is a senior leadership position leading the design engineering practice for complex, large-scale building projects in Singapore. Join to apply for the Technical Director/Director (Engineering Design Consultancy) role at Page Executive. About Our Client Well...

  • Senior Trust Manager, Fund services

    3 days ago

    Singapur, Singapore AP Executive - Global Executive Search Agency Full time

    Overview Senior Trust Manager, Fund services - Singapore. Our client, a global provider of fund, corporate, and private client services, is seeking a senior professional to join their Trust Services team in Singapore. Reporting to the Head of Trust Services (Private Clients), the successful candidate will manage complex trust structures, oversee client...

  • Legal Counsel

    3 days ago

    Singapur, Singapore Space Executive Full time

    Legal Counsel (6–8 PQE), Technology – Global MNC FinTech Legal Counsel (6–8 PQE), Technology – Global MNC FinTech 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Space Executive Recruiting the world's best Legal & Compliance talents- A global leader in the...

  • Legal Counsel

    3 days ago

    Singapur, Singapore Space Executive Full time

    Overview We are representing a leading private credit investment platform with a strong track record in providing bespoke financing solutions across multiple industries and geographies. The firm is seeking a highly capable Legal Counsel to join its legal team. The successful candidate will have a minimum of 5 years’ post-qualification experience, with...