Command Center Analyst
3 weeks ago
This role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and elevate incidents for internal and external stakeholders contacting the Command Center. This is a shift-based role, requiring flexibility for rotating schedules. What You’ll Do Work a 12-hour morning shift on a rotating schedule (3-4 days working in a week including weekends/PHs) Deliver Tier I network support and customer service for mission-critical, 24/7 Data Centers. Participate in a weekly on-call rotation supporting 24/7 operations. Provide both proactive and reactive assistance to external customers. Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required. Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users. Detect and analyze alarms to perform basic fault isolation and troubleshooting; elevate to Tier II, Tier III, or management when needed. Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels. Prioritize tasks to meet defined KPIs and service-level commitments. Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high-priority cases. Document incidents, maintenance, and problem details in real-time. Ensure customer SLAs are consistently met. Maintain current knowledge through training—both internal and external—as well as continued education and professional development. What You’ll Need Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment. At least 4 year of customer service or technical support experience in data center environment. Strong written and verbal communication skills for both colleagues and customers. Ability to multi-task and effectively prioritize responsibilities. Self-discipline and commitment to meet deadlines consistently. Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified. EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD) By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at . You acknowledge that you have read, understood, and agree with the Privacy Policy. #J-18808-Ljbffr
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Command Center Analyst I
3 weeks ago
Singapur, Singapore DIGITAL INVESTMENT MANAGEMENT PTE. LTD. Full timePosition Title: Command Center Analyst I Location: Singapore Your role The Command Center Analyst – I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center. The role is...
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Data Center Engineer
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Singapur, Singapore PERSOL APAC Full timeData Center Engineer (Command Center / Network Operations) Salary: Budget up to 4,500–6,000 (basic). Your Role This role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global...
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Singapur, Singapore Selby Jennings Full timeSenior Analyst/Associate - Investments (Data Centers) We have a current opportunity for a Senior Analyst/Associate - Investments with a digital infrastructure firm based in Singapore. Job Description Assist in evaluating investment opportunities, conducting due diligence and presentation to the firm's Investment Committee members across target markets....
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Security Operations Center
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Singapur, Singapore Cygnify Full timeSecurity Operations Center (SOC) Analyst - Financial Services Job Title: Security Operations Center (SOC) Analyst - Financial Services About: A leading financial services organisation is seeking a skilled Security Operations Center (SOC) Analyst to join our team in Singapore. Role Overview: As a SOC Analyst, you will be an integral part of our cybersecurity...
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Intelligence Intermediate Analyst
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Singapur, Singapore Citi Full timeOverview Intelligence Intermediate Analyst - Officer role at Citi , Singapore — Hybrid. Internal Job Title: IS Ops Intermediate Analyst - C11. This CSIS GSIC role is based in Singapore and reports to the CSIS GSIC Singapore Manager, coordinating with counterparts in London and Tampa via a follow-the-sun operating model. Responsibilities Execute threat...
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Solution Architect | Command Control Solutions
3 weeks ago
Singapur, Singapore Manpower Singapore Full timeSolution Architect | Command Control Solutions & Physical Security 1 week ago Be among the first 25 applicants Solution Architect job description specialized in C2 (Command and Control) Solutions in the domain of Site Protection and Physical Security . C2 systems are critical for enabling efficient coordination, decision-making, and operational response in...
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L2 Security Operations Center
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Singapur, Singapore INSYGHTS SECURITY PTE. LTD. Full timeAbout the Role We are seeking a skilled and self-motivated Level 2 SOC Analyst to take a leading role in cyber threat operations within our MSSP SOC environment. This role also involves operating as a Subject Matter Expert (SME) and mentoring junior L1 analysts. As a key member of our Security Operations Center, you will play a critical role in monitoring,...
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Singapur, Singapore Citi Full timeIntelligence Senior Analyst – Assistant Vice President at Citi Shape your career with Citi. We’re currently looking for a high-caliber professional to join our team as Assistant Vice President, Intelligence Senior Analyst - Singapore - Hybrid (Internal Job Title: Info Security Ops Sr Analyst - C12) based in Singapore. The CSIS GSIC Intelligence Senior...
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Intelligence Intermediate Analyst
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Singapur, Singapore Citi Full timeOverview The CSIS GSIC Intelligence Intermediate Analyst role is part of Citi Security and Investigative Services (CSIS), a full-service security and investigative team that protects the assets, integrity, and reputation of Citi and its clients. We accomplish this by offering in-house professional security services and independent investigations to clients...
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Incident Response Analyst
4 weeks ago
Singapur, Singapore Astreya Full timeResponsibilities Deliver data centre operations support across multiple data centres Respond to all alarms/alerts set in Data Center Infrastructure Management (DCIM), Server Automation Operations System (SAOS), CCTV, Access Control Systems (ACS), and other functions (EHS, Security, etc), Provide deep understanding and intelligence of the criticality and...