Senior Executive/Executive, Volunteer Management

3 weeks ago

Singapore Singapore Association for the Deaf, The Full time

We are looking for Volunteer Management personnel to develop and implement volunteer management strategies, including recruitment, engagement, onboarding and training. If you are passionate about volunteer management work to support the Deaf, Deafblind and Hard-of-hearing community, this position is for you.

An established charity with a deep history and a refreshed desire for impact, The Singapore Association for the Deaf works towards a Singapore where the deaf have equitable opportunities and access to fully participate in and contribute to a robust and thriving community. Your efforts will directly contribute to Singapore being a more inclusive society.

We offer:

  • Flexible work arrangements
  • Competitive salaries
  • Generous leave
  • 5-day work week
  • A nurturing environment
  • Rewarding work

Key Responsibilities:

  1. Recruit, onboard, and engage volunteers to support the Deaf, Deafblind, and Hard-of-hearing communities.
  2. Develop and oversee programmes involving volunteers, such as community outreach and event support. Collaborate with relevant departments to schedule and assign volunteers to support programmes and events effectively.
  3. Plan and manage the budget for volunteer programmes, ensuring efficient allocation of financial resources while achieving programme goals.
  4. Coordinate with the Engagement Department to secure funding, grants, and sponsorships for volunteer initiatives.
  5. Facilitate and coordinate training to equip volunteers with the skills needed to support the community.
  6. Develop strategies to enhance the development and retention of volunteers
  7. Manage stakeholder relationships, monitor programme effectiveness, gather feedback, and implement improvements to enhance outcomes.
  8. Provide periodic reports to analyse effectiveness of volunteer engagement and to ensure transparency and accountability.

To succeed in this role, you should:

  1. Good communication skills - written, visual, in person
  2. Have a strong desire to continuously learn and develop
  3. Be able to work independently, be adaptable, and manage ambiguity
  4. Be proficient in working with digital tools, including Google Workspace and Salesforce
  5. Experience in working or volunteering in social services is an advantage
  6. Proficiency in Singapore Sign Language (SgSL) is an advantage - all staff are given training and are required to complete SgSL Level 1
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