IT Business Engagement Lead

Overview

IT Business Engagement Lead. Located in Singapore, SG. Role reports to the Head of IT Business Engagement (Commercial, Line, Trade & Network Management – APAC) and serves as the key liaison between IT and business units. Your main responsibilities include identifying business needs, proposing IT solutions, and supporting their implementation and ongoing enhancements. As a subject matter expert in shipping and functional domains, you'll translate business requirements into detailed functional specifications. You’ll collaborate closely with internal stakeholders across IT engagement, solution delivery, PMO, and HO governance teams to ensure alignment between IT initiatives and business goals.

• Serve as the primary point of contact for business leaders, translating business needs into IT initiatives that create value.
• Develop deep understanding of business processes to identify where technology can drive improvements and align with strategic goals.
• Collaborate with stakeholders to define, evaluate, and prioritize IT projects based on impact, feasibility, and strategic relevance.
• Conduct workshops and meetings to gather feedback, ensure alignment, and document business requirements into functional specifications.
• Oversee the IT project portfolio, balancing risk, ROI, and resource allocation.
• Identify opportunities to adopt or adapt global/regional solutions for local business use.
• Partner with delivery teams to conceptualize and implement solutions that meet business needs; support SIT and coordinate UAT.
• Lead review sessions for IT project approvals; engage in data, cybersecurity, and architecture governance forums.
• Maintain proactive communication and regular status updates with business and IT stakeholders.
• Actively contribute to IT governance processes to ensure alignment between IT investments and business strategy.

• Bachelor’s degree in IT, Computer Science, or related field; Master’s or MBA a plus.
• 10+ years in IT business engagement or business partner roles, ideally in large organizations.
• Strong business acumen with the ability to translate strategic goals into IT solutions.
• Excellent communication, stakeholder management, and interpersonal skills.
• Proven analytical and problem-solving skills to address complex business challenges.
• Strong project management abilities; capable of handling multiple priorities in fast-paced environments.
• Familiarity with emerging technologies and industry trends.
• Experience in the shipping/logistics industry is advantageous.

• Be part of a global leader in shipping and logistics with ambitious growth plans.
• Work in a collaborative, inclusive, and supportive environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and regional exposure.

Note: This role is opened for local employment only.

Salary package (local) and job title shall be commensurate with experience. Only short-listed applicants will be contacted.

By applying for this role, you consent to the CMA CGM Group collecting, processing and using any personal information you submit for the following purposes: (i) to process the application for the role being applied for; (ii) to process the application for other open positions within the CMA CGM Group which may be suitable to you; (iii) to conduct necessary reference checks; and (iv) any other purpose related to one or more of the above. You further consent to CMA CGM Group retaining such personal information for a period of two years following your submission to consider you for other open positions within the CMA CGM Group which may be suitable in the event you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or pay any referral compensation or recruiter fee. If a recruiter or agency submits a resume without a previously signed agreement, CMA CGM Group reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Unsolicited resumes, including those submitted to hiring managers, are the property of CMA CGM Group.