Sentosa Restaurant Captain 5.5 Days

7 days ago

Singapore Roswell Enterprise Full time
Overview

Greenwood Fish Market locations: Bukit Timah and Quayside Isle. Bukit Timah: 34 Greenwood Ave, S . Quayside Isle: 31 Ocean Way #01-02 to 05, S .

Key Responsibilities
  • Assisting the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow
  • Leading a section of the restaurant floor, ensuring all guests receive attentive and friendly service
  • Guiding and supporting junior service staff, providing on-the-job training and ensuring service standards are met
  • Handling guest requests and minor complaints with professionalism, escalating larger issues to the Supervisor or Manager when necessary
  • Ensuring tables, stations, and service areas are clean, properly set up, and well-stocked at all times
  • Monitoring inventory of service items (cutlery, glassware, condiments) and informing the Supervisor of any needs
  • Supporting the Supervisor and Manager in implementing promotions or new service initiatives
Requirements
  • At least 1 year of experience as a Captain, Senior Waiter, or in a similar role within a busy restaurant
  • Strong communication and interpersonal skills, with the ability to lead by example
  • Good organizational skills and ability to multitask in a fast-paced environment
  • Positive attitude with a strong sense of teamwork and service excellence
  • Basic understanding of food safety and hygiene standards
Benefits For Confirmed Staff
  • Incentive Scheme: 4%, 8%, 12% if sales targets are met
  • Staff Meals : Free meals provided during shift
  • Night Transport: Taxi claims available for exceptionally late days
  • Top Seller Award: Incentives for the highest earner of each month from every outlet
  • Wellbeing Benefits: Medical claims included
  • Annual Leave: From 7 days onwards (negotiable on a case-to-case basis)
  • Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards
  • Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
  • Career Progression: Career path personalisations and growth opportunities
  • Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)
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